Field Service Coordinator

hace 7 días


Lima Metropolitana, Perú Sandvik Group A tiempo completo

Las personas apasionadas crean cosas excepcionales.

Somos Sandvik, grupo mundial fundada en 1862, pionero de la ingeniería de alta tecnología para la excavación y perforación de rocas, que ofrece soluciones que mejoran la productividad, la rentabilidad y la sostenibilidad para las industrias de fabricación, minería e infraestructuras.

Es por ello, que actualmente nos encontramos en búsqueda del mejor talento para cubrir la posición de un(a) Fiel Service Coordinator que cumpla el siguiente perfil:

Propósito del Puesto:

  • Brindar soporte a la gestión del servicio de reparaciones de equipos y componentes, preparación de equipos nuevos y equipos rental en las instalaciones del taller de reparación.
  • Coordinar los viajes del personal técnico a cargo para las reparaciones, entregas técnicas y capacitaciones.

Requisitos:

  • Profesional titulado(a), colegiado(a) de la carrera de Ingeniería Mecánica, Eléctrica o afines.
  • Más de 4 años de experiencia en posiciones similares en el rubro minero liderando personal técnico y en la gestión comercial.
  • Curso en gestión de reparaciones y mantenimiento.
  • Conocimiento del inglés a nivel intermedio (indispensable).
  • Manejo de Ms. Office a nivel avanzado (indispensable), Project y Power Bi a nivel básico (deseable).
  • Licencia de conducir A1 (indispensable antigüedad de más de 2 años).
  • Disponibilidad para viajar a mina cuando se requiera.

Responsabilidades:

  • Liderar y establecer las actividades de las reparaciones consideradas en la planificación.
  • Realizar análisis causa raíz de los reclamos de garantías por servicios de preparación y reparación.
  • Dimensionar el recurso humano para asegurar el cumplimiento de los servicios planificados.
  • Gestión de personal para el cumplimiento de los requerimientos legales y políticas de Sandvik.
  • Asegurar que el personal técnico cumpla con los procedimientos establecidos por fábrica o procedimientos locales para garantizar la calidad de las reparaciones.
  • Elaborar cotizaciones por reparaciones de equipos y componentes.
  • Aprobada la cotización: evaluar stock, programa de entregas.
  • Realizar visitas a clientes en búsqueda de nuevas oportunidades de negocio.
  • Mantener los cuadros de indicadores de gestión actualizados.

Durante el periodo de reparación:

  • Asegurar el cumplimiento de la planificación de las reparaciones.
  • Supervisar la llegada de repuestos.
  • Realizar seguimiento a requerimientos de repuestos.
  • Seguimiento de los trabajos a cargo de personal técnico.
  • Elaborar informes sobre avances de trabajos.
  • Seguimiento de abastecimiento de repuestos en pañol.
  • Coordinar con personal de almacén.

Valorización de trabajos para cierre de mes:

  • Verificar ingreso de repuestos.
  • Validar utilización de repuestos en reparaciones programadas.
  • Asegurar el reporte de las horas trabajadas por el personal.

En Sandvik trabajamos activamente para crear un lugar de trabajo que se caracterice por la diversidad y la inclusión. Asimismo, Sandvik NO discrimina por ninguna índole y nos regimos conforme a Ley.

#J-18808-Ljbffr
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