Operations Analyst
hace 4 meses
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.
**Team Description**
As part of the Support Team you will play a key role in helping us to create the most customer-oriented company for our merchants. We devise innovative ways for optimizing the experience we give to our merchants in every touchpoint. On the Support Team we mix a very unique characteristic where we make sure our analyses are robust and give useful insights as well as execute actions that result in actual improvement on our service and operation. Our vision of "always finding a way to make our merchants life´s better" is reflected in our hunger to automate and re-invent processes.
We are looking for an Operations Analyst to help us implement our Support Strategy and ecosystem across different markets and for different products. He/she will retake our reporting to the next level and play a key role towards implementing new innovations and automations that will streamline our operation. With constant support and communication from other Analysts and Global data Teams in Germany, Bulgaria, UK, United Statesand Brazil, you will be part of a global team whose main focus is the merchant experience.
**What you'll do**:
- Own all the data that allows tactical decisions to be made in the Support team, including: capacity planning, cost analysis, definition and follow-up of customer satisfaction and operational KPIs.
- Optimize all our operations reporting in order to drive action towards key objectives and measure impact.
- Data driven decision making to implement new processes to improve our merchant interaction with Sumup
- Design experiments to test hypotheses and implement merchant based solutions in a fast-paced environment.
- Define training needs of the Support team in order to serve our merchants better.
- Connect and manage relationships with development teams around the world to find solutions to local market opportunities.
- Work closely with different teams in a collaborative environment to bring the best possible experience for our merchants.
**You'll be great for this position if**:
- At least 1 years of experience as an Operations and/or Data analyst in fast-paced environments.
- Advanced Excel and SQL experience is a must.
- Basic Tableau or Dashboard knowledge
- Basic Python knowledge is a plus
- Advanced or fluent english skills.
- You have excellent communication, presentation and interpersonal skills - you are able to communicate ideas and concepts with team members from a wide range of countries and cultures, and to build strong and productive relationships.
**Job Application Tip
-
Service Operations Analyst
hace 5 meses
Lima, Perú Sencinet Peru A tiempo completoEl rol de Sencinet Service Operations Analyst (Technical and Quality Assurance) está diseñado para empresas que necesitan enfocar sus recursos en su core business, delegando las tareas de gestión y control de la infraestructura de TI y Telecomunicaciones a un equipo de profesionales altamente cualificados. preparado, equipado con herramientas avanzadas...
-
Analyst - Sales Operations
hace 5 meses
Lima, Perú Wesco A tiempo completoAs an Analyst - Sales Operations, you will be responsible for managing large sales and performance datasets specific to Sourcing, Catalog, Supplier, Inventory and Project Management. You will be responsible for providing analytical support to sales leaders throughout the assigned Business Unit(s). **Responsibilities**: - Compile and analyze data on...
-
Data Analyst
hace 5 meses
Lima, Perú Equifax A tiempo completoEl Data Analyst, trabajará dentro del equipo de carga de datos en el área de Operaciones. Asimismo tendrá la responsabilidad de trabajar con bases de datos proporcionadas por los proveedores de información, desarrollar ETLs eficientes, automatizar procesos utilizando herramientas como Python, UiPath, Java y gestionar eficientemente los...
-
Cabify Logistics
hace 5 meses
Lima, Perú Cabify A tiempo completo**Cabify Logistics - Operations Analyst** En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que,...
-
Operations Analyst Pedidosya Market
hace 5 meses
Lima, Perú Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para ti, ¡estamos buscando** Operations Analyst para nuestros PedidosYa Market de Perú! **Tendrás las siguientes responsabilidades: - Garantizar la función y las prácticas de control de stock eficaces, Implementación del proceso de inventario para garantizar níveles de stock adecuados y precisos. -...
-
Growth Operations Analyst
hace 2 meses
Lima, Perú DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Admin & Operations Analyst
hace 2 semanas
Lima Metropolitana, Perú RS Consulting Group A tiempo completoCompany: RS Global Staffing Website: www.rsglobalstaffingservices.com Salary: $1000-$1300 USD (+ $300 - $500 bonus) About us: RS Global Staffing is a rapidly growing company headquartered in Baltimore, Maryland. We are dedicated to connecting to-tier Peruvian talent with small to mid sized companies across the United States. The company was founded by...
-
Business Analyst
hace 3 días
Lima Cercado, Lima, Perú SEF PERU HOLDING A tiempo completoJob Title: Business Analyst - Data InsightsWe are seeking a talented Business Analyst to join our team in providing data-driven insights to drive business growth. The ideal candidate will have a strong understanding of business operations and be able to analyze complex data sets to identify trends and opportunities.**Key Responsibilities:* Provide data...
-
Global Operations Sr Analyst
hace 4 meses
Lima, Perú Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
-
Operations Sr Analyst Pedidosya Market
hace 4 meses
Lima, Perú Delivery Hero A tiempo completo**Descripción de la empresa** PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra...
-
Operations Sr Analyst Pedidosya Market
hace 4 meses
Lima, Perú Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para ti, ¡estamos buscando** Operations Sr Analyst para nuestros PedidosYa Market de Perú! **Tendrás las siguientes responsabilidades: - Garantizar la función y las prácticas de control de stock eficaces, Implementación del proceso de inventario para garantizar níveles de stock adecuados y precisos. -...
-
Logistics Operations Analyst
hace 5 meses
Lima, Perú Mondelēz International A tiempo completo**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and...
-
Sales Operations Analyst
hace 3 semanas
Lima Metropolitana, Perú Vertiv Co A tiempo completoRESPONSIBILITIES 1. Asistir en la creación y mantenimiento de procesos y procedimientos para la entrada de pedidos, asegurando la conformidad con las políticas de la empresa. 2. Monitorear y controlar la ejecución de los procesos operacionales, identificando áreas de mejora y sugiriendo ajustes cuando sea necesario. 3. Realizar análisis de datos...
-
Data Analyst
hace 5 meses
Lima, Perú Dial.com Systems A tiempo completo**Position Overview**: We are seeking a skilled and experienced Data Analyst at ClaimPay who can support the company’s operations by analyzing data related to insurance claims processing, payment solutions and litigation. The role involves collecting, processing, and interpreting data to improve claims management, case management, identify inefficiencies,...
-
Senior Risk Analyst
hace 4 meses
Lima, Perú Statkraft A tiempo completoSenior Risk Analyst - Full-time - Business Units: MG - International Markets **Company Description**: **Would you like to share our passion for renewable energies and be part of the energy world of tomorrow?** Statkraft is a company that, in addition to generating 100% renewable energy, has a strong commitment to diversity, inclusion and gender equality....
-
NA LA Parts Logistics Cost
hace 2 semanas
Lima Metropolitana, Perú Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
-
Data Analyst
hace 5 meses
Lima, Perú ITMates A tiempo completoOur client, a boutique web development and new media marketing company is seeking talented **Data Analyst** for their office. As an Intermediate Data Analyst, you will play a crucial role in our billing team and report directly to the COO. We are looking for someone with strong database and MySQL knowledge, who can effectively manage and monitor our...
-
Insurance Analyst
hace 5 meses
Lima, Perú GM Financial A tiempo completoWhy GMF?: GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...
-
Operations Analyst
hace 5 meses
Lima, Perú TD SYNNEX A tiempo completo**Responsabilidades**: - ** Analizar** e interpretar datos operativos para identificar áreas de mejora. - ** Desarrollar e implementa**r soluciones para optimizar los procesos y la eficiencia. - ** Gestionar **proyectos de mejora de operaciones. - ** Comunicar** los resultados y recomendaciones a las partes interesadas. - ** Colaborar **con otros...
-
Jr Billing Analyst
hace 4 meses
Lima, Perú Edgeuno A tiempo completo**About us** At EdgeUno, we're passionate about bringing high-speed internet to everyone in Latin America. We believe that everyone should have access to a stable, accessible, and affordable internet experience, regardless of where they are in the world. As a company, we're driven by innovation, and we're looking for a **JR Billing Analyst** who shares our...
