Customer Service

hace 4 días


Lima, Perú KLog.co A tiempo completo

Estamos buscando **Customer Service para Freight Forwarder**

Actualmente somos la principal compañía tecnológica para el transporte internacional de carga en Latinoamérica y servicios logísticos integrados, que a través del desarrollo continuo de una intuitiva plataforma digital hemos logrado entregar visibilidad y control del proceso de importaciones y exportaciones de inicio a fin a más de 4.000 clientes. Somos Klog.co

**Requisitos**:

- Educación mínima: Técnico de Negocios Internacionales
- 2 años de experiência
- Idiomas: Inglés
- Manejo de office a nível intermedio.
- Experiência en Agencia de Carga

**Principales actividades**:

- Gestionar el proceso integral de las importaciones desde la recepción de documentos hasta la entrega de la carga al cliente final, realizando el seguimiento y trazabilidad del despacho asegurando la oportuna y eficiente atención al cliente.
- Recepcionar, aperturar y revisar los documentos del nuevo despacho, notificando al cliente de faltar alguna información.
- Coordinar con el equipo de operaciones para que el trámite se efectúe en los plazos establecidos.
- Mantener informado al cliente del status de su carga de forma diaria y el correcto llenado de nuestra plataforma.
- Brindar soluciones efectivas a los clientes y absolver consultas o dudas.
- Consolidar toda la documentación para su gestión correspondiente de nacionalización del cliente.

**Beneficios**:

- Ingreso a planilla con todos los beneficios de acuerdo a ley.
- Seguro vida ley
- Increíbles oficinas
- Buen clima laboral

Tipo de puesto: Tiempo completo

Salario: S/.2,000.00 - S/.2,500.00 al mes


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