Customer Service Bilingue
hace 2 semanas
En Mpower buscamos especialista en CUSTOMER SERVICE BILINGUE con experiência en el mercado ESTADOUNIDENSE para que tenga la capacidad de cuidar la atención y mejorar la calidad del servicio que reciben nuestros clientes y que desempeñe las siguientes funciones:
- Reportes Mensuales (MONTHLY REPORT, CLIENTES CON BUENOS FEEDBACKS, TOTAL REVIEWS AND FEEDBACKS Y CUADRO DE BONOS)
- Registrar y solucionar complaints
- Seguimiento de correo y llamadas (reagendamientos y confirmaciones de citas)
- Rebatir disputas cuando sean presentados.
- Llamar a clientes para confirmar citas y/o dejar textos.
Tipo de puesto: Tiempo completo
Sueldo: S/.1,500.00 - S/.1,700.00 al mes
Puede trasladarse/mudarse:
- Lima, Lima: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)
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