Customer Service Representative: Backup As a Service

hace 7 días


Lima, Perú Kyndryl Peru SRL A tiempo completo

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**
- Instalación y configuración de agentes de respaldo en diferentes plataformas On Premise y Cloud.
- Asegurar el cumplimiento de las politicas de respaldo definidas con los clientes.
- Atención y resolución de de incidencias presentadas en las tareas de respaldo configuradas.
- Atención de requerimietnos de restore de acuerdo con los SLAs comprometidos con los clientes.
- Participación en tareas previas y pot de los cambios planificados sobre servidores incluidos en las políticas de backup.

**Required Technical and Professional Expertise**
- Experiência en administración de TSM / Spectrum Protect (3 años a más)
- Experiência en administración de Veeam Backup (1 año)
- Experiência en administración de Herramientas de Respaldo en nube (1 año)
- Grado académico técnico o superior
- Conocimiento de sistemas Operativos AIX, Linux. Windows, VMWare (nível básico)
- Disponibilidad de horarios para turnos rotativos de trabajo.

**Preferred Technical and Professional Experience**
- Yes

**Required Education**

Bachelor's Degree

**Preferred Education**

Bachelor's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Customer Service Representative

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y052) Kyndryl Peru SRL

**Is this role a commissionable / sales incentive based position**

No



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