Customer Service Representative
hace 5 meses
Job Description:
As a VA Customer Service Representative, you will be the first point of contact for clients and patients seeking services and assistance at the primary clinic. You will handle inquiries, provide information, and resolve issues in a courteous and efficient manner. This role requires strong communication skills, empathy, and the ability to navigate various systems and processes.
Key Responsibilities:
- Information Provision: Provide accurate information regarding clinic services, appointment scheduling, and other VA-related inquiries.
- Issue Resolution: Assist veterans in resolving issues related to their care, benefits, and other VA services.
- Documentation: Accurately document all interactions and transactions in the appropriate systems.
- Collaboration: Work closely with other clinic staff, healthcare providers, and VA departments to ensure seamless service delivery.
- Compliance: Adhere to all VA policies, procedures, and regulations regarding patient privacy and data security.
Qualifications:
Education: High school diploma or equivalent; some college coursework preferred.
Experience: Previous customer service experience, preferably in a healthcare or veteran services environment.
**Skills**:
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to navigate and use various computer systems and databases.
- Problem-solving skills and the ability to handle stressful situations with patience and professionalism.
- Knowledge: Basic understanding of VA benefits and services is a plus.
- Attributes: Empathetic, patient, reliable, and detail-oriented.
Pay: S/.275.59 - S/.393.70 per hour
Expected hours: 40 per week
**Experience**:
- VA: 2 years (required)
**Language**:
- ENGLISH (required)
-
Customer Service Representative
hace 1 mes
Lima, Perú Pasca Technologies SAC A tiempo completoSnapsheet is a leading technology company that specializes in streamlining the insurance claims process. We are committed to revolutionizing the industry through our innovative approach and commitment to customer satisfaction. We are looking for dedicated, customer-focused individuals to join our team and help us continue to provide exceptional service to...
-
Customer Service Representative
hace 4 meses
Lima, Perú Independent Recruiter A tiempo completoWe are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...
-
Customer Service Representative
hace 4 meses
Lima, Perú Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Customer Service Representative
hace 5 meses
Lima, Perú Equifax A tiempo completoEl Customer Service Representative, se encarga de la evaluación para la aprobación u observación de contratos de clientes nuevos y existentes en Equifax Perú y se orienta a todo tipo de documentación, propuestas, adendas, que lleguen a través de Best Perú o el buzón de Pec Contratos. **¿Qué vas a hacer?** - Revisión de documentos (contratos), en...
-
Customer Service Representative
hace 4 meses
Ubicación Lima, Lima, Perú Torre AI A tiempo completo**Requisitos**: We are looking for hundreds of customer service representatives. - Evolving the BPO services and helping with our clients´ needs to a whole new level. - Compensation: USD 3 - 5/hour. - Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Bilingual Csr
hace 2 meses
Lima, Perú EmpireOne Global Solutions Inc. A tiempo completo**About the job** A Customer Service Representative, (or CSR), will act as a liaison, provide simple and accurate information, and resolve any related problems that our customers face with efficiency and quality. The best CSRs are genuine to help customers. They should be patient, empathetic, and passionately communicative. They are confident at...
-
Customer Service Representative
hace 5 meses
Lima, Perú Teleperformance Peru A tiempo completoOverview: **Why TP?** We are the industry leaders with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond. Are you ready to work with the best? **Responsibilities**: **What** **you’ll do as a** **Customer Service...
-
Customer Service Representative with Management
hace 5 meses
Lima, Perú DeluxeMaid A tiempo completoWe are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be trained in each area of the business and...
-
Solo Quedan 24h! Customer Service Representative
hace 2 semanas
Lima Metropolitana, Perú Zento Talent Solutions SAC A tiempo completoJob description 48hrs per week The Customer Service Representative will be responsible for handling inbound and outbound calls from customers, providing them with exceptional customer service, and resolving their inquiries, complaints, and issues in a timely and professional manner. The successful candidate will be able to communicate effectively, build...
-
Customer Service Representative
hace 4 meses
Lima, Perú PREMIER PERU A tiempo completoWORK FOR A COMPANY IN USA! **Job Offer: Virtual Sales Representative** **Position**: Virtual Sales Representative **Location**: ON SITE- SALAMANCA, ATE. **Employment Type**: Full-time **Company Overview**: Join our innovative and dynamic virtual sales team at PREMIER PERU, a leading provider of ROOFING solutions. As we expand our sales operations, we are...
-
Customer Service Representative
hace 4 meses
Lima, Perú Michie Hostel A tiempo completoMichie House is a renowned hospitality establishment committed to providing exceptional service and creating memorable experiences for our guests. We are currently seeking enthusiastic and dedicated individuals to join our team as Hotel Customer Service Agents. As a Hotel Customer Service Agent at Michie House, you will be an integral part of our guest...
-
Customer Service Representative
hace 1 mes
Lima, Perú Michie Hostel A tiempo completoMichie House is a renowned hospitality establishment committed to providing exceptional service and creating memorable experiences for our guests. We are currently seeking enthusiastic and dedicated individuals to join our team as Hotel Customer Service Agents. As a Hotel Customer Service Agent at Michie House, you will be an integral part of our guest...
-
Customer Service Representative Callao
hace 2 semanas
Lima Metropolitana, Perú Ecolab A tiempo completoÚnete a Ecolab, y forma parte de un equipo dinámico que ama su trabajo y disfruta con los demás. Como Customer Service Representative, utilice su gran energía y sus habilidades sociales para asociarse con nuestros clientes y ayudarles a obtener el máximo beneficio de los productos de Ecolab. Como equipo, nos esforzamos por superar nuestros objetivos...
-
(Urgente) Licensed Customer Service Representative IN
hace 3 semanas
Lima Metropolitana, Perú Liberty Mutual A tiempo completoLicensed Customer Service Representative Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and...
-
[on Site-lima] Customer Service Representative
hace 5 meses
Lima, Perú Teleperformance Peru A tiempo completoOverview: **Why TP?** We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond. Are you ready to work with the best? **Responsibilities**: **What you’ll do as a Customer Service Representative**: - Respond to...
-
Customer Service for Operations!
hace 2 meses
Lima, Perú Maravilla Cleaners, LLC A tiempo completoJob Description: Are you a charismatic individual with a knack for persuasion and a passion for providing excellent customer service? Our Residential Cleaning Company is seeking a motivated Sales and Customer Service Representative to join our dynamic team. This fully remote position offers the flexibility of working from home while connecting with clients...
-
Customer Service Representative, Transnacional
hace 5 meses
Lima, Perú Hunters Group A tiempo completoObjetivo: Generar buenas relaciones con clientes, brindándole soluciones, buscando las mejores condiciones competitivas y construyendo confianza. **Requisitos**: - Profesional universitario de las carreras de Ing. Comercial, Ing. Mecánica, Ing. Mecánica-eléctrica, o afines. - Con mínimo 3 años de experiência en la industria de servicio y...
-
Customer Service Representative Callao
hace 3 semanas
Lima, Perú Ecolab A tiempo completoÚnete a Ecolab, y forma parte de un equipo dinámico que ama su trabajo y disfruta con los demás. Como **Customer Service Representative**, utilice su gran energía y sus habilidades sociales para asociarse con nuestros clientes y ayudarles a obtener el máximo beneficio de los productos de Ecolab. Como equipo, nos esforzamos por superar nuestros objetivos...
-
Customer Support Representative
hace 1 mes
Lima, Perú Wolfram A tiempo completo**Job title**: Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls...
-
Customer Support Representative
hace 5 meses
Lima, Perú Wolfram A tiempo completo**Job title**:Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls from...