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Saas Support

hace 1 mes

Lima, Perú PREMIER PERU A tiempo completo

PROFESIONAL BILINGUE, QUE HABLE INGLES, ES INDISPENSABLE QUE MANEJE EL INGLES PARA COORDINACIONES Y LLAMADAS EN ESE IDIOMA, ATENDERA USA Y CANADA.

OFICINA UBCADA EN SURCO, EL TRIGAL. // TRABAJO HIBRIDO DE 9 A 5 PM EST.

**TEMBIEN PUEDES MANDAR TU CV AL 937 056 811 CON EL TITULO DEL PUESTO AL QUE POSTULAS**

DESCRIPCIÓN DE **Perfil**:
**General Description We are seeking a proactive and skilled SaaS Account**

Manager to oversee the successful deployment and

ongoing management of HighLevel. This role

involves client onboarding, training, support, and

strategic consulting to ensure our clients fully

leverage the platform to achieve their business goals.

Required Academic Background

Specific Responsibilities - Facilitate the onboarding process for new

clients, ensuring a smooth transition onto the

modified HighLevel platform.
- Provide comprehensive training sessions to

clients, helping them understand and utilize

the software’s enhanced features.
- Offer ongoing support to address client

inquiries, troubleshoot issues, and provide

solutions in a timely manner.
- Consult with clients to develop strategies that

maximize the effectiveness of the HighLevel

platform in their operations.
- Analyze client data and reports to identify

opportunities for improvement and growth.
- Proactively upsell additional services and

features that can benefit clients.
- Monitor client satisfaction and retention,

implementing measures to reduce churn and

enhance client loyalty.
- Collaborate with internal teams to ensure

client feedback is incorporated into product

enhancements.

Professional Background &
Experience
- Strong background in digital marketing,

including experience with PPC, SEO, and

website optimization.
- Deep understanding of CRM systems,

integrations, and workflow automation.
- Proficient in analyzing marketing data and

generating actionable insights.
- Prior experience in a SaaS environment,

preferably with HighLevel or similar

marketing automation and CRM platforms ie:
Hubspot.
- Knowledge or experience in coding (Python

or Javascript) would be a bonus.
- Experience with HighLevel, Zapier &
creating integrations between multiple

platforms.

Additional Desirable Skills,

Competencies & Soft Skills
- Exceptional communication and presentation

skills, with the ability to convey complex

concepts in a clear and concise manner.
- Passionate about leveraging technology and

marketing automation to drive business

growth.
- Ability to work independently and manage

multiple clients and tasks effectively.

Pay: From S/.2,000.00 per month

Escolaridad:

- Técnico terminado (Deseable)