Computer Support Analyst

hace 1 semana


Lima, Perú RL TECH A tiempo completo

**Experience**:

- Experience of at least 5 years providing computer technical support to the end user.

**-Essential requirements for the position**:

- Technical domain at workstation level.
- Minimum experience of 5 years in technical support on Microsoft client platform.
- Domain of Microsoft Outlook (Configuration and support)
- Domain configuration domain profiles.
- Experience in detecting problems in hardware components, such as cards, cables, connectors, drivers, sources, monitors, among others.
- Basic knowledge of Networking.
- Domain assembly of laptop's and PC's preventive and corrective maintenance.
- Technical knowledge of the Client's environment: Windows, Mac (Apple) and Microsoft Office.
- Management of cloud storage platforms (OneDrive, Drive, Dropbox, Mega, Amazon).
- Domain in installation and configuration of Antivirus (Kaspersky ESET,).
- Printer configuration, level 1 support in diagnosis and maintenance.

**Functions**:

- Assist and resolve Incidents and computer requirements of end users in different locations.
- IT management, incident registration.
- Preparation of reports to technicians regarding IT equipment.

**Academic training**:

- A technical or university professional from an institute and/or university is required.

**Personal characteristics**:

- Ability to work under pressure.
- The position requires self-taught and research capacity so that they can adapt to constant technological change and adequately face their functions.
- The position requires good personal treatment towards end users.
- That they have organizational skills, teamwork and management as well as good communication and polite treatment.
- Dynamism and proactivity.
- Availability to travel.

Tipo de puesto: Tiempo completo, Indefinido

Salario: S/.2,600.00 al mes

Consideraciones ante el COVID-19:
Uso de mascarilla y protocolos Covid. Carnet de Vacunación con la tercera dosis.

Experiência:

- cinco: 3 años (Obligatorio)

Idioma:

- Ingles (Obligatorio)

Fecha de inicio prevista: 01/07/2023



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