Securities Services Product Manager

hace 10 horas

Lima, Perú Citi A tiempo completo

Direct Custody and Clearing is a business that provides a set of services to clients including global custodians, international broker dealers and International CSDs, local brokers, local pension funds, insurance companies and investment finds. The business acts as the local expert for clients providing safekeeping of assets, clearing of cash and securities transactions, and all the activities related to the post trade cycle including asset services and taxes. The business also works with market infrastructures and regulators to advocate for market enhancements and efficiencies in the country.

The Product manager is responsible for managing a set of the most important cross border clients and local clients within the Direct Custody and Clearing segment, becoming market specialist for clients, ensuring appropriate service levels across support functions, while ensuring product implementation of various innovating initiatives.

**Responsibilities**:

- Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
- Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
- Manage clients’ RFPs, SLAs, DDQ and questionnaires in general
- Understand market framework and regulations and impact to the business
- Production and publication of standardized market information according to existing Global Market Information program, including periodic updates of market related publications
- Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
- Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
- Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
- Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
- Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
- Help drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, engage in negotiations, and prepare agreements**Qualifications**:

- Bachelor’s degree/University degree or equivalent experience
- 5-8 years of relevant experience
- Proven proficiency in English
- Functional experience in client management, product management/development or analytics
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Excellent organizational, planning, prioritization and time management skills.
- Consistently demonstrates clear and concise written and verbal communication
- Ability to follow up and close client/product requests end-to-end, commitment to quality and detailed client attention. Demonstrated problem-solving and decision-making skills
- Ability to work in a team-oriented environment
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Management
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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