Operations Manager
hace 1 mes
**Scope**:
**Responsibilities**:
- Oversee the importation activities and ensure compliance of local import regulations
- Manage the performance of the local operation and the effectiveness and productivity of the 3PL
- Serve as liaison with our offices, customers, suppliers and internal staff Communicate to all stakeholders the status of the operation, and manage priorities accordingly to avoid operational disruption
- Lead and manage the local operation team to ensure they receive the coaching required to continue to grow and develop
- Deliver results in alignment with the budget
- Ensure customer delivery plans are met
- Ensure the security requirements are met in each market
- Ensure that there are control and processes in place to comply with the requirements set by our business partners
- Maintain a close communication with the regional VP of Operations
- Ensure adherence to policies and procedures
- Implement a process improvement culture to drive performance
**Requirements**:
- Bachelor’s degree preferred
- 5 years’ experience in warehouse operations, distribution, or inventory control positions
- Minimum 3 yr. of manager experience within warehouse/distribution environment
- Proficient computer skills working with Microsoft Office Suite (Excel, Word, PowerPoint), Warehouse Management Systems
- Proven record of driving process accuracy through effective operations processes and controls
- Proficient in working with Supply Chain Partners to manage and enhance the flow of product and information between vendors, internal teams, and customers
- Experience in developing, implementing, executing quality performance standards with proven quality/order accuracy result
- Strong/effective interpersonal and communication skills at all levels
- Excellent written and verbal communication skills with the ability to interface effectively with all levels of the organization
- Team player with strong financial acumen to prepare budgets and analysis
- Proven record in meeting/exceeding performance goals based on safety, quality, speed, and operating efficiency
- Analytical and planning skills
- Ability to be comfortable in a fast-paced, hands-on management environment
- Must be fully available during the holiday period from October through December
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