Windows System Administrator
hace 7 meses
Qualifacts is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, span and serve the entire behavioral health market.
**The Opportunity**:
The **Windows System Administrator** is responsible for ensuring reliability, security, and optimal performance of Qualifacts's IT infrastructure. Responsible for the day-to-day administration and maintenance of critical systems, servers, and networks, dedicated to preserving the integrity of our technology ecosystem. Implementing best practices, proactively addressing issues, and collaborating with cross-functional teams. Contributes to a seamless digital environment that empowers teams to excel in their respective roles.
**Essential Job Responsibilities**:
- Oversee the day-to-day operations, configuration, and maintenance of IT systems, including servers and storage devices.
- Implement and help to manage robust cybersecurity measures, such as certificates, encryption protocols, to safeguard sensitive data and systems.
- Diagnose and resolve complex technical issues related to system performance, and functionality, ensuring mínimal downtime and disruptions.
- Monitor system performance, identify bottlenecks, and fine-tune configurations to enhance efficiency and user experience.
- Develop and maintain comprehensive disaster recovery and business continuity plans to ensure rapid system restoration in case of outages or data loss.
- Evaluate, plan, and implement new technologies and solutions that align with business goals and enhance IT capabilities.
- Collaborate with cross-functional teams to understand their technical needs, provide support, and ensure seamless integration of systems.
- Maintain detailed documentation of system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and continuity.
- Monitor system usage trends and plan for future capacity needs, ensuring scalability to accommodate organizational growth.
**Knowledge, Skills and Abilities**:
- 5+ years of similar experience required.
- Experience in managing and troubleshooting operating systems, Windows Server, Linux distributions, and DB MSQL.
- Strong understanding of networking concepts, including TCP/IP, LAN/WAN, DNS, DHCP, VPN, and routing protocols.
- Strong understanding of virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure).
- Familiarity in scripting languages (PowerShell) for automating tasks and improving efficiency.
- Experience with system monitoring tools to track system performance, identify issues, and optimize resource utilization.
- Fluent English.
**What we offer you**:
- Economic bonus and merit review.
- Full Health Insurance (EPS and oncologic) for you and your direct dependents.
- Fully paid English lessons.
- All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).
- Generous holidays policy.
Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, etc.
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