Marketing and Sales Capability- Perú

hace 3 semanas

Lima, Perú Caterpillar A tiempo completo

**Career Area**:Marketing / Sales / Product Support**:
Descripción de puesto

**I **MPORTANT COMUNICATION**

**Basic Qualifications**:
**Education**:Bachelor Degree

**Experience**:2+ years of experience in field assignment.2+ years of experience in marketing.

**Language**:Advanced English - Advanced Spanish

**Behaviors**:Ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments. Good relationship building skills, ability to influence others. Adaptable, team oriented. Organizational skills.

2 years’ experience in the field and working with dealers.

5 years experience in marketing

Excellent communication, presentation, and interpersonal skills.

Experience influencing at all levels including senior management.

Prior experience working directly with dealers and/or customers.

Prior experience working with Caterpillar Products

**Job Duties**:

- The key role of this assignment is to move from learning and assisting others to fully contributing within an industry. The incumbent hones skills as a sales liaison among dealers, customers and other Caterpillar personnel. Also becomes increasingly familiar with the company’s processes, systems and methodologies. A more senior representative and the supervisor/manager typically direct work. Decisions made by this position are more complex and have greater risk issues than those associated with less experienced representatives. Challenges include meeting expectations in delivering results, learning to consider alternative courses of actions, making timely decisions and developing greater communication skills.
- Primary roles of the incumbent include: counseling dealers in developing information systems including identifying with dealer Caterpillar systems advantages and shortcomings; assisting dealers in developing increased human performance capability such as identifying performance gap solutions; advising on existing and potential customer service issues and improvement measures such as recommending ways to enhance customer satisfaction through training, financial/insurance services, customer support agreements, etc.; assisting dealers with forecast, sales/rental/used strategy planning and sales techniques including developing and selling strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales; assisting dealers on process improvement methods and assisting with process evaluation; assisting dealers in business planning including counseling dealers on facilities, tooling, systems and on effectiveness of meeting expected business results; overseeing and promoting programs that increase sales while maintaining price realization and profit margins; and continuing to develop required proficiency level in the specified foundation competencies and skills.
- Primary roles of the incumbent include:
- Advising dealers on marketing, sales and customer-related strategies, systems and processes
- Counseling dealers in developing increased human performance capability such as identifying performance gap solutions
- Counsel dealers on strategy development and governance processes
- Aligning strategies of the dealer, Industries and Caterpillar Distribution Services Divisions
- Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enabled and bundled solutions, etc.
- Consulting with dealers on marketing and sales strategy planning including developing strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales
- Consulting with dealers on process improvement methods and assisting with process evaluation
- Providing leadership to “Across the Table” foundational capability and growth plan governance processes
- Assisting dealers in business planning and on effectiveness of meeting expected business results
- Overseeing and promoting programs that increase sales while achieving targeted price realization and profit margins
- Continuing to develop required proficiency level in the specified capabilities and skills.
- Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned territory or industry, enhancing communication and people relationship skills, improving problem solving and analysis techniques, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.Travel required : 50%

LI

Caterpillar is an Equal Opportunity Employer (EEO

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