Junior Technical Support

hace 7 días


Arequipa, Provincia de Arequipa, Perú Metso A tiempo completo
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 03/21/2025

Introducción

Estamos en búsqueda de talentos para la posición de Junior Technical Support quien es responsable de brindar soporte y ejecutar los trabajos requeridos por los clientes, brindando apoyo en el análisis de vista técnico operacional en la línea de CWB y de seguridad de los trabajos realizados.

Que deberá hacer

1. Apoyar en el soporte técnico de la línea o líneas asignadas de CWB.
2. Ejecutar el programa semanal de soporte técnico del área y/o línea asignada.
3. Realizar viajes de soporte técnico a los clientes cuando sea requerido.
4. Revisar y ejecutar los tickets asignados dentro de la plataforma del TS HUB.
5. Apoyar en la elaboración de los reportes de garantías y/o análisis de falla generados.
6. Realizar visitas a las instalaciones de los clientes de Metso.
7. Realizar escaneo de forros de chancadoras y molinos con los equipos asignados por Metso.
8. Procesar la nube de puntos de los escaneos realizados, en caso sea requerido.
9. Apoyar en la elaboración de los reportes de trabajos importantes realizados.
10. Cumplir y velar por el cumplimiento de KPIs de seguridad, PDD y otros asignados por la compañía.
11. Mantener una comunicación constante con todos los miembros de su equipo, la gerencia de TS, los SAMs, TSS y otras áreas.
12. Identificar y centralizar oportunidades de mejora de nuestros componentes, equipos, de acuerdo con el contexto operativo en cada uno de nuestros clientes.

Qué perfil laboral debes tener:

1. Contar con constancia de estudios técnicos o universitarios bachiller concluidos en las carreras de Ingeniería Mecánica, Metalúrgica, Mecatrónica o similares.
2. Mínimo de 1 año de experiencia desempeñando funciones similares.
3. Conocimientos en Seguridad Operacional.
4. Conocimientos en parámetros de análisis para el diagnóstico de la salud de los equipos mencionados.
5. Conocimientos en análisis de desgaste de componentes consumibles.
6. Identificar modos de fallas de equipos de plantas concentradoras.
7. Deseable experiencia con el uso de scanner laser 3D Faro.
8. Deseable conocimientos NDT.
9. Excel, Word y Power Point a nivel Intermedio.
10. Inglés a nivel intermedio.

Qué ofrecemos

Un propósito inspirador: Posibilitar una vida moderna sostenible. Los minerales y metales son la columna vertebral de las funciones esenciales del mundo moderno. Sin embargo, existe una necesidad constante de soluciones más sostenibles para recogerlos y procesarlos. En Metso, podrá formar parte de la transformación de la industria y lograr un cambio positivo.

Bienestar y seguridad: Benefíciese de la asistencia médica en el trabajo, un generoso plan de beneficios por una vida sana, servicios de bienestar mental, actividad física en las instalaciones, ventajas en el uso de la bicicleta y encuestas de compromiso.

Remuneración y reconocimientos: Programa global de incentivos vinculado a objetivos empresariales y de rendimiento, beneficios de transporte y alimentación.

Posibilidades de trabajo híbrido: Aunque somos promotores de reunirnos y colaborar presencialmente, creemos en el fomento de un entorno de trabajo flexible.

Una cultura próspera: Nos comprometemos a desarrollar una cultura integradora que permita a todas las personas a dar lo mejor de sí mismas y alcanzar su pleno potencial. Una cultura que es valiente, convincente y solidaria, y que une a nuestro equipo para construir en conjunto un futuro sostenible.

Diversas oportunidades de aprendizaje: Diálogos continuos de desarrollo, oportunidades movilidad interna, programas de mentoring, capacitaciones, entre otros proyectos ambiciosos y oportunidades globales.

Interacción sin fronteras: Aproveche nuestra red de colegas en todo el mundo para compartir experiencias y conocimientos. Hacemos el trabajo juntos, a través de una comunicación abierta y honesta.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. , x.com/metsoofficial

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