[Busqueda Urgente] Analista de Customer Value Management

hace 2 semanas


Lima Metropolitana, Perú Entel Perú A tiempo completo

Descripción empresa:
SOMOS LÍDERES DE TELECOMUNICACIONES EN LATINOAMÉRICA CON MÁS DE 50 AÑOS DE EXPERIENCIA. EN AGOSTO DE 2013 LLEGAMOS A PERÚ CON UNA PROPUESTA DIFERENTE DE NEGOCIO, UNA NUEVA VISIÓN Y ENFOQUE EN EL CLIENTE COMO NUESTRA RAZÓN DE SER. NUESTRO PROPÓSITO ES EXISTIMOS PARA ACERCAR LAS INFINITAS POSIBILIDADES QUE DA LA TECNOLOGÍA Y ASÍ TRANSFORMAR RESPONSABLEMENTE LA SOCIEDAD. POR ESO NOS COMPROMETEMOS A IMPULSAR TUS IDEAS PARA PROMOVER LA INCLUSIÓN DE TODOS Y TODAS. ASÍ LOGRAREMOS BRINDAR LA MEJOR EXPERIENCIA A NUESTROS CLIENTES. NOS REINVENTAMOS, NOS ADAPTAMOS Y APOSTAMOS POR LA INNOVACIÓN CONSTANTE, DESAFIANDO EL STATU QUO DEL MERCADO. QUEREMOS QUE SEAS UN #ENTELLOVER. CONÓCENOS Y ANÍMATE A SER PARTE DEL EQUIPO MÁS POWER

Misión del cargo:
Buscamos personas que quieran crecer y asumir nuevos retos Conoce nuestra vacante de ANALISTA DE CUSTOMER VALUE MANAGEMENT.

Funciones del cargo:

1. Diseño, planificación e implementación de campañas de fidelización y retención para la base de clientes Empresas.
2. Coordinación para el despliegue de campañas con Mercado, Canales, Experiencia del Cliente, Marketing, entre otros.
3. Seguimiento y análisis de los principales KPI´s en campañas desplegadas para el planteamiento de acciones de mejora.
4. Responsable del diseño y planificación de Comunicaciones de Campañas CVM.
5. Seguimiento y análisis de las herramientas de retención desplegadas para su optimización.
6. Planificación de proyectos y nuevas iniciativas.
7. Elaboración de diversos análisis y presentaciones requeridas por la gerencia.

Requisitos:
Bachiller o Titulado de Administración, Marketing y/o carreras afines.
Mínimo 2 años de experiencia (inclusive prácticas) en Estrategia Comercial, Marketing a fines.
Conocimiento de KPI´s Comerciales.
Conocimiento de Email-Marketing.
Nivel de Office intermedio/Avanzado: Manejo de Excel y PowerPoint.
Deseable conocimiento de Botmaker y/o plataformas push de notificación.
Deseable manejo de Figma, Adobe Photoshop, Illustrator y/o Canva.
Deseable manejo de SQL (intermedio).

Condiciones oferta:

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