Analista de Customer Value Management
hace 3 semanas
**Descripción empresa**:
SOMOS LÍDERES DE TELECOMUNICACIONES EN LATINOAMÉRICA CON MÁS DE 50 AÑOS DE EXPERIENCIA. EN AGOSTO DE 2013 LLEGAMOS A PERÚ CON UNA PROPUESTA DIFERENTE DE NEGOCIO, UNA NUEVA VISIÓN Y ENFOQUE EN EL CLIENTE COMO NUESTRA RAZÓN DE SER. NUESTRO PROPÓSITO ES EXISTIMOS PARA ACERCAR LAS INFINITAS POSIBILIDADES QUE DA LA TECNOLOGÍA Y ASÍ TRANSFORMAR RESPONSABLEMENTE LA SOCIEDAD. POR ESO NOS COMPROMETEMOS A IMPULSAR TUS IDEAS PARA PROMOVER LA INCLUSIÓN DE TODOS Y TODAS. ASÍ LOGRAREMOS BRINDAR LA MEJOR EXPERIENCIA A NUESTROS CLIENTES. NOS REINVENTAMOS, NOS ADAPTAMOS Y APOSTAMOS POR LA INNOVACIÓN CONSTANTE, DESAFIANDO EL STATU QUO DEL MERCADO. QUEREMOS QUE SEAS UN #ENTELLOVER. CONÓCENOS Y ANÍMATE A SER PARTE DEL EQUIPO MÁS POWER
**Misión del cargo**:
Buscamos personas que quieran crecer y asumir nuevos retos Conoce nuestra vacante de ANALISTA DE CUSTOMER VALUE MANAGMENT
**Funciones del cargo**:
- Diseño, planificación e implementación de campañas de fidelización y retención para la base de clientes Empresas.
- Coordinación para el despliegue de campañas con Mercado, Canales, Experiência del Cliente, Marketing, entre otros.
- Seguimiento y análisis de los principales KPI´s en campañas desplegadas para el planteamiento de acciones de mejora.
- Responsable del diseño y planificación de Comunicaciones de Campañas CVM.
- Seguimiento y análisis de las herramientas de retención desplegadas para su optimización.
- Planificación de proyectos y nuevas iniciativas.
- Elaboración de diversos análisis y presentaciones requeridas por la gerencia.
**Requisitos**:
Bachiller o Titulado de Administración, Marketing y/o carreras afines.
Mínimo 2 años de experiência (inclusive prácticas) en Estrategia Comercial, Marketing a fines.
Conocimiento de KPI´s Comerciales.
**Nível de Office intermedio/Avanzado**: Manejo de Excel y PowerPoint.
Deseable conocimiento de Botmaker y/o plataformas push de notificación.
Deseable manejo de Figma, Adobe Photoshop, Illustrator y/o Canva.
Deseable manejo de SQL (intermedio).
**Condiciones oferta**:
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