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Care Coordination Manager
hace 5 días
Love what you do – and make a real difference doing it. At Burnie Brae, we’re not an average not‑for‑profit. For over 40 years we’ve proudly supported the Brisbane North and Moreton Bay communities, and now we’re seeking a Care Coordination Manager to join our team. Reporting to the Head of Quality, Risk and Clinical Governance, you will lead and manage Burnie Brae’s Care Coordination team, ensuring high‑quality clinical and care services are delivered in line with strengthened quality standards and client needs. The role oversees Clinical staff, Support Worker Coordinators, and Care Partners, fostering a culture of collaboration, professional practice, and continuous improvement to achieve positive client outcomes and maintain compliance with the Support at Home reforms. What You’ll Be Doing As Care Coordination Team Manager, you will lead Burnie Brae’s clinical and care team including clinical staff, Support Worker Coordinators and Care Partners. You will build a culture of collaboration, professional practice and continuous improvement to deliver positive client outcomes and maintain compliance with the Support at Home reforms. This hands‑on role includes overseeing day‑to‑day operations, mentoring staff, monitoring performance and compliance and developing strong relationships with clients, families and stakeholders to ensure high‑quality client‑focused care. As Care Coordination Manager, you will champion a culture of safe, high‑quality, person‑centred care, embed robust governance, risk, and compliance systems across all service areas, and ensure Burnie Brae continues to deliver excellence in aged and community care. About You We’re seeking an experienced clinical leader with a strong background in aged care and care coordination, who can confidently manage teams, oversee operations, ensure compliance and promote a collaborative, client‑focused environment. Key Qualifications & Experience - Tertiary qualification in Nursing (or higher) with current AHPRA registration - Minimum five years’ clinical experience, including leadership in care coordination - Strong knowledge of aged care legislation, Strengthened Aged Care Quality Standards, and Home Care Package/Support at Home programs - Empathic, approachable, and collaborative leadership style - Excellent communication, interpersonal and problem‑solving skills - Experience managing human, physical and financial resources in a complex care environment - Advanced proficiency with MS Office 365, databases and rostering systems - Strong attention to detail, accuracy and solution‑focused approach Preferred Experience - Experience with brokerage, contractors, and fee‑for‑service programs - Strong business acumen with a solution‑oriented mindset - Experience delivering services within the Home Care Package/Support at Home program Benefits - Salary packaging to boost take‑home pay (up to $15,900 plus $2,650 for meals and entertainment) - 17.5% annual leave loading - Flexible and hybrid work options, where applicable - Access to free mental health support through our Employee Assistance Program (EAP) - Discounted services including gym, physiotherapy and massage - Recognition and reward programs that ensure your work is valued and celebrated - Staff discounts across Burnie Brae services such as our café, health insurance and travel - Access to Blue Light Card savings on retail and everyday expenses How to Apply Click apply and send us your CV with a short cover letter. We are proud to be an Equal Opportunity Employer, committed to building a team that reflects a rich diversity of backgrounds, experiences and perspectives. Our employees bring unique strengths and share a common passion for making a difference in people’s lives. Diversity goes beyond race and gender – it includes age, disability, veteran status, sexual orientation, religion and every aspect of identity. We believe that every voice matters and fostering an inclusive environment is a responsibility we all share. #J-18808-Ljbffr
