Hospitality Operations

hace 2 meses


Lima Metropolitana, Perú AIESEC Mexico A tiempo completo

Tourism & Hotel Management, Business Administration, Logistics

These are the backgrounds this opportunity is associated with.

These are the locally spoken languages that you’ll have to know.

About Selina - Peru

Selina is becoming one of the biggest hospitality brands today with one of the fastest converting models around the world. Combining superior accommodation design with coworking spaces, play areas, wellness-focused activities, and local experiences, Selina is a global infrastructure for those looking to travel and work internationally. This experience will truly allow you to grow from the ground up, where our founders and many of our leaders started. You will be immersed in different cultures in Peru.

Role

We offer a learning development program to transform your knowledge in the classroom and develop your skills across the hospitality industry. You are expected to constantly adopt new ideas and showcase initiatives; proactively assume additional responsibilities; learning support roles in both the front and back of the house operation in our hotels. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Perform assigned tasks as directed by the General Manager and/or direct supervisor.
- Follow the cross-training program.
- Assist team members and other departments whenever necessary to maintain positive working relationships.

The opportunity is with flexible hours, from Monday to Sunday. You work 40 hours with 2 days off.

Working Hours

Monday to Friday, - 9:00 am - 5:00 pm

Responsibilities

- To ensure the best experience for all customers from the Front Desk, Cowork, and Playground.
- Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
- Work closely with the tours & travels team.
- Provide sales support to the location.
- Be the main contact to Selina Reservations center.
- Manage communication with guests and deal with complaints.
- Work closely with the back-office team, including inventories and reports.
- Learn how to order office supplies and materials by min and max list.
- Day-to-day support to the housekeeping department.
- Create a community experience in collaboration with the community team.
- Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.

Benefits during the Internship

- 30% discount on accommodation at any hotel in Selina Peru.
- 20% discount on drinks and at the Selina Peru store.
- 3 nights of free accommodation at the end of the experience (applies to any Selina in Peru).

Process

The steps involved in being recruited for this job:

1. Profile and CV review by the Local Entity.
2. Interview with National Entity.
3. Interview with Location Manager Selina.
4. Selina's final response.

Estimated process time is 16 days.

Logistics

What you’ll be provided with during your stay:

- Accommodation: A place to stay will be provided and paid for.
- Food: 2 meals per day will be provided and paid for.
- Leadership space: AIESEC will be providing leadership training during your experience.
- Health insurance: You will require health insurance for the duration of the opportunity.

Benefits of Becoming a Global Talent

- Apply your skills and knowledge in a practical environment.
- International Exposure - Experience working in new cultures and industries.
- Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity).
- Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
- Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQs

- What is Global Talent?
- Who can participate?
- How long is a Global Talent Opportunity?
- Where can I go?
- What are the benefits of a Global Talent opportunity with AIESEC?
- Will I get paid if I go on a Global Talent opportunity?
- How much does it cost to go on a Global Talent opportunity?

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