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Sales Support Associate
hace 1 semana
Career Area: Sales
Job Description:
Your Work Shapes the World at Caterpillar Financial Services Corporation.
We are a global team who cares not just about the work we do – but also about each other. We make progress and innovation happen, with our customers, where we work and live. Together, we build a better world, so we can all enjoy living in it.
About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., a leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For over 40 years, Cat Financial has provided financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices located throughout North and South America, Asia, Australia, Europe and Africa.
We believe in personal and professional growth in a company with an inclusive culture that seeks equity, respects differences and believes in employee potential. We consider people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation for all positions.
* This position will be allocated.
Job Overview:
Supports day-to-day sales activities by providing information and assistance to customers and internal organizations.
Key Responsibilities:
- Answer inquiries and resolve problems regarding products and services via calls, email or internet chat.
- Review and prefilter credit structures for retail customers.
- Perform contract administration support and resolve contract related issues.
- Develop new prospects, establish customers, and find opportunities to introduce an organization's products and services.
Requirements:
• Intermediate key credit analysis knowledge.
• Bachelor's degree, preferably in Business or Industrial Engineering or equivalent degree desired. Experience in Financial Industry.
• English Intermediate level.
• 2-3 years in Sales or Customer Service.
Preferred candidates will also have:
• English Advanced level.
• Experience with Cat Dealers.
• Experience in Bank Industry (medium or large companies).
