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Enterprise Infrastructure Technician
hace 1 semana
e2open is seeking an experienced Helpdesk Specialist to join our IT team. The successful candidate will have a strong background in supporting Windows and Cloud infrastructure, as well as excellent communication and problem-solving skills.
Main Responsibilities:
- Provide first-line technical support to end-users.
- Analyze and resolve hardware and software issues.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Participate in training and development programs to enhance technical skills.
Qualifications:
- 3-4 years of experience in a helpdesk or technical support role.
- Proven expertise in Windows Clients and Cloud infrastructure.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
