Administrative Associate

hace 2 semanas

Lima, Perú RS Consulting Group A tiempo completo

**Company**: SMD Capital Group

**Salary**: $700 - $1,000 USD

**Company Description**:
SMD Capital is Baltimore's go-to for real estate investment and property management. With a decade of market insight, we offer turnkey solutions, from expert renovations to comprehensive property management. Join us in shaping success in real estate. Explore more about our open position for an Administrative Associate/Customer Service professional and be a key player in our continued industry success.

**Roles and Responsibilities**:
**1. Contract Execution & Lease Preparation**:

- Manage contracts using DocuSign.
- Prepare and review accurate lease agreements.

**2. Financial Management**:

- Handle bill payments (water, electricity, etc.).
- Review financial reports for accuracy.

**3. Task & Data Management**:

- Utilize tools like Buildium, Google Drive, and Ninety for organization.
- Track and analyze relevant data for informed decision-making.

**4. Maintenance & Vendor Coordination**:

- Coordinate maintenance activities for quality service.
- Collaborate with vendors for cost-effective solutions.

**5. Customer Engagement**:

- Provide exceptional customer service to owners and tenants.
- Engage with property owners for updates and positive relationships.
- Foster tenant relationships, addressing queries and ensuring satisfaction.
- Assist in screening potential tenants through verification processes.

**6. Licensing Submissions**:

- Handle licensing submissions efficiently and in compliance.

**Skills**:

- Phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Self-starter, willing to ask questions, ability to multitask, prioritize.

**Qualifications**:

- Bachelor's (required).
- Customer Service/Admin Experience: 1 year (required).
- Advanced English (required).

**Technology**:

- Google Suits, DocuSign, Buildium, Tenant Turner, Lead simple, Ninety, Instagram, Ring Central.

**Physical Setting**: Remote.

**Schedule**: Monday to Friday - Business hours.

**Salary**: S/.2,600.00 - S/.3,700.00 per month

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