Cx Senior Solution Sales Executive

**What we offer**

The primary purpose of the CX Senior Solution Sales Specialist is to achieve their overall revenue goal by helping companies become relevant in the market delivering a differentiated Customer Experience. In order to achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates at least 3x their quota in pipeline opportunity.

The CX Senior Solution Sales Specialist is responsible to identify and qualify opportunities, develop and drive strategy for its territory based on the following definition: Become trusted advisor for Top Accounts selected, Installed Base Accounts CX Solutions Adoption and Growth, Business Development through Ecosystem, Marketing & Social Selling. It is expected that the Senior Solution Sales Executive be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team. In that capacity:

- Work with the Sales Manager and team to develop and execute programs to drive pipeline & close deals
- Capable to position and present the CX portfolio to our current or potential customers, identifying the ideal use case to translate the solution into tangible value to our customers.
- Work with the Regional Team to attract SMEs to target accounts to position our capabilities and develop strategic projects
- Lead Strategic Account Plan sessions for Targeted Customers, identifying Strategic Priorities, Power Map and action plan for sales execution
- Work with the Ecosystem to open doors, influence and position our Capabilities
- Lead efforts to establish, develop, and expand market share and revenue attainment using a cross channel strategy: Industry Team, Ecosystem, Digital Sales, Marketing, Media
- Develop new references in the market to continue expanding SAP CX market share
- Execution and discipline based on our Sales Franchise for Success Methodology
**Experience & Language requirements**:

- 8+ years of experience selling business software and/or IT solutions. Ideally knowledge on CX Solutions
- Experience selling to CXOs
- Proven track record in target achievement
**Account & Territory Management**
- CX Senior Solution Sales Specialist has overall responsibility for sales coverage on his specific territory, that includes Demand Generation activities, account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
- The CX Senior Solution Sales Specialist is accountable to create and maintain a comprehensive view of assigned accounts or their territory through proactive account planning, and alignment of customers’ business strategies to product, solution and partner road mapping.
- CX Senior Solution Sales Specialist are responsible to define hunting strategies within their greenfield territories to get into new accounts, or expand our CX portfolio into our installed base.
**Building Account Relationships**
- Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
- Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
- Promotes customer community by driving participation in customer events (VIP and LoB-specific sessions, Reference Program, etc.).
- Drives customer references; pushes for reference stories across accounts.

**Skills and Competencies**:
Experience within following areas:

- Industry Experience
- Complex Account Management
- Account Planning
- Executive Communication
- Consultative Selling
- Relationship Management
- Change management methods
- Customer Focus
- Business Acumen
- Financial Acumen
- Negotiation Skills
- Leadership Skills
- Innovative Thinking
- Challenge Complexity
- Quality Focus
- Self-motivation
**Education**:

- Bachelor’s degree
- Multilingual capability is an advantage depending upon region; minimum is local language (Spanish) + English
- Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook
**Work Experience**:

- 6+ years’ experience in the following areas:

- Sales, Pre-Sales, Services or Solution/Product Management
- Project management experience, including business process transformation and re-engineering
- Experience managing complex customer engagements
- Customer relationship management, sales, and sales team expertise in license, cloud or services domain
- Commercial experience, incl. developing account management plans and contract negotiations
**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to i