Business Development Manager
hace 3 días
Your Responsibilities:
To drive sales through business development and sales force management, ensuring that current customers are getting the right services, identifying new markets and customer leads, and pitching prospective customers.
Scope 1: Sales & Profitability
- Present, promote and sell offerings/services using solid arguments to existing and prospective customers
- Offer quotes to customer that best guarantee business continuity and profitability
- Responsible for creating sales goals to aid in achieving targets
- Follow up with customers on delayed payments
Scope 2: Account Management
- Establish and maintain customer profiles, recording client-specific needs, with the goal of growing the business
- Act as the voice of the customer within GES, handling complaints, escalating them as needed, and following through with shipment from end-to-end
- Follow up on daily operations to ensure optimal service delivery to customers.
- Strengthen relationships to obtain referrals within the larger internal and external network of the customer such as other business units, customers, and other suppliers
Scope 3: Business Development
- Identify and contact companies not currently doing business with GES to establish the relationship
- Identify key people and build relationships with them
- Nurture new sales leads to secure business
- Identify key profitable industries and build a pipeline of potential clients
Scope 4: Reporting
- To maintain overall sales pipeline for self and team updated on a weekly basis
- To report own and team sales results on a monthly basis including justifications for any shipments sold at lower margin
The successful applicant to be considered for this position must meet the following:
- BA in Business, preferably with fosuc on sales and marketing, MBA is a plus
- Excellent knowledge of MS. Office (Excel, Word, ppt, and visio)
- At least eight years of experience working in the freight forwarding industry with the last five years at least within the sales function
- Demonstrable strategic thinking abilities, Solid analytical, critical thinking, detail-orientation, and communication skills
- Excellent command of English, any other language is a plus
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