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Delivery Manager

hace 2 semanas

Remote, Perú Tekton Labs A tiempo completo

We are Tekton Labs, a technology consulting and software development company, founded in Silicon Valley and with offices in Peru, Mexico and the United States. We have 15 years of experience designing and developing innovative solutions to help companies (and especially people) achieve their goals. As we grow, the challenges increase.

To do this, we seeking to integrate a **Delivery Manager** into our team.

**Key Responsibilities**

**Product & Delivery Leadership**
- Own the product roadmap and backlog together with client stakeholders
- Translate needs into actionable user stories and manage delivery priorities
- Facilitate sprint planning, reviews, and retrospectives (or other agile/hybrid cadences)
- Monitor delivery health through metrics (velocity, quality, budget, engagement)
- Navigate ambiguity, scope changes, and technical complexity with clarity

**Team Supervision & Staffing**
- Lead a multidisciplinary team of consultants (UX, Dev, QA, PM, etc.)
- Assign team members to projects based on their skills, availability, and growth plans
- Monitor team health, engagement, and performance signals
- Provide coaching or escalate early warning signs to team leaders or HR
- Support the integration of new consultants into delivery contexts

**Stakeholder Management**
- Act as the main delivery point of contact for clients together with your Customer Success Partner
- Communicate clearly through dailies, weekly updates, and risk logs
- Mediate between client expectations and team realities with empathy
- Identify upsell or cross-sell opportunities based on client pain points

**Requirements**:

- 5+ years of experience in Product, Project, or Delivery Management roles in consulting or software environments
- Experience with agile delivery models (Scrum, Kanban, XP, hybrid)
- Ability to work with multiple stakeholders (technical, business, and operational)
- Strong facilitation and prioritization skills — able to keep work momentum
- Comfort using delivery tools: Jira, Notion, Confluence, Trello, or similar
- Nice-to-have: CSPO, PMP, SAFe POPM certifications or agile coaching credentials