Solution Consultant Software

Job Function: Customer Center of Excellence Why SoftwareONE?:

- SoftwareONE is today a global leader in managing Software and Cloud solutions, and is modernizing the way organizations budget and optimize their global IT spending from on-premises to the cloud.- Our 5,000 technology experts in more than 80 countries work on approximately 1,000 technology projects globally. We provide our clients with the appropriate advice on their technological path to the cloud, or optimizing business results in a cloud-based environment. Our PyraCloud platform uses Machine Learning, providing the visibility, knowledge, automation and control that clients demand to maximize their investments in software.
- In parallel, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption, and minimize compliance risk. With our dynamic leadership and targeted business strategy, SoftwareONE is one of the fastest growing technology solutions providers in the world, with elite alliances with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.The role:
Primarily responsible for determining the overall strategic & operational scope of new business opportunities with customers and prospects. Part business analyst, part sales person, works closely with sales and implementation teams to understand strategic business issues and then craft and communicate solution strategies.

**Role and Responsibility**
- Close collaboration with Account Managers, GSDC, Solution Specialists, and other cross-functional departments
- RFP process with Sales Organization
- Upsell and Cross-sell within named accounts
- Service Adaption and Utilization
- Oversight of GSDC Ops Quality
- Opportunity identification
- Targeted campaign support, enablement, and upsell
- Attend internal/external customer calls and presentations as an expert resource
- Collaborate with sales on strategic high potential customers to develop an account plan to maximize opportunities and increase gross profit attainment.
- Drive resolution of escalations by working with customers, account teams and internal support teams
- Support enablement for Account Managers on products, licensing and services, and proactively communicate updates
- Support customer setup and onboarding as needed

What we need to see from you:

- Bachelor’s Degree from four year college or university preferred
- Operational Background
- Disciplined
- Multi-tasking
- Excellent Organization Skills
- Worked on IT business Before
- Highly motivated and results oriented
- Solid problem solving and consultative skills required
- Ability to work in a fast-paced team sales environment with minimum supervision
- Proficient with Outlook, Word, Excel, and PowerPoint.

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What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

Patrick Winter, Founder.

What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.

SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics.

Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

“SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”