Sales Representative

hace 1 semana

Lima, Perú Teleperformance Peru A tiempo completo

Overview:
**Why TP?**

We are the industry leaders with presence in 91 countries Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

**Responsibilities**:
**What**
**you’ll do as a**
**Customer Service and**
**Sales**
**Associate at Teleperformance***:
Provide consultation to customers regarding new products and services that will help their businesses succeed- Troubleshoot hosting and website services client's products as needed, take full ownership, and provide thorough resolution to customers- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution- Meet metrics such as Customer Availability, Net Promoter Score, and New Sales Per Day
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
- Document and update records in the required systems.

Qualifications:
**Who are**
**you**
**?**- A high school graduate (must have a diploma or certificate).
- Someone with an advanced English level and great communication skills.- Sales experience with a proven record of understanding customer needs- Proven ability to promote and build extraordinary customer rapport- Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time- Extensive knowledge of internet technology/CRM or other customer management software is a plus

**Enjoy***:

- 5-month contract.
- Paid Training
- Available to work at home and in our site - Magdalena
- Salary of S/. 2325 + S/270 fixed bonus + 40% Variable
- Available 43h per week

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