Desktop Support Technician

hace 5 días

Lima, Perú Qualifacts A tiempo completo S/.24,000 - S/.60,000 al año

Job Description
Qualifacts
is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services Report as having the top ranked Behavioral Health EHR solutions.

  • 3 days per week in office.

The Opportunity
You will complete tasks in resourceful and effective ways to support the Qualifacts teams and new initiatives.

Your Responsibilities

  • Provide hardware and software support for both remote and in-office users.
  • Install, configure, and maintain company end user compute environment.
  • Provide direct service for IT networks.
  • Install, configure, and maintain application software running in the company infrastructure.
  • Organize installations and updates in compliance with Change Control policies.
  • Participate in projects, including company-wide migrations, both in-office and remotely.
  • Develop and maintains the software application configurations, including documentation of IT operation runbook.
  • Work closely with other roles to research new tools and technologies that can better support business needs.
  • Assist team with Corporate IT projects.
  • Work closely with other roles to research new tools and technologies that can better support business needs.
  • Effectively communicate issues to both technical and non-technical stakeholders.

Qualifications

  • Advanced English level.
  • Basic understanding of Active Directory and Windows/Mac troubleshooting skills.
  • Enthusiastic problem solver, with attention to detail and effective communications skills.

What We Offer You

  • Economic bonus and merit review.
  • Full Health Insurance (EPS and oncologic) for you and your direct dependents.
  • Fully paid English lessons.
  • All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).
  • This company promotes the inclusion of people with disabilities in the workplace (Law No

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • IT Support Technician

    hace 2 semanas

    Lima, Perú Staff Boom Peru A tiempo completo

    **Information About Staff Boom** Staff Boom is an outsourcing company located in Anaheim, California, and that have subsidiaries in The Philippines and Peru. Staff boom specializes on customs solutions of personnel and consultancy for small and medium companies mostly in the insurance industry. We offer outsourcing services in out remote subsidiaries, which...

  • IT Desktop Support Assistant

    hace 2 días

    Lima, Perú Stantec A tiempo completo

    **20451BR** **Requisition Number**: 20451BR **Description**: Stantec requiere contratar para sus oficinas en Perú a un IT Desktop Support Assistant, profesional con al menos 1 año de experiência laboral en general. Algunas de sus funciones específicas, serán: - Preparación de nuevos equipos para nuevos empleados - Instalación de software y...

  • Journeyman Field Support Technician

    hace 2 semanas

    Lima, Perú ManTech A tiempo completo

    **MANTECH**seeks a motivated, career and customer-oriented **Journeyman Field Support Technician**to join our team in **Lima, Peru.** **Responsibilities include but are not limited to**: - Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution. - Diagnose and resolve hardware and software...

  • Desktop Support Technician I

    hace 2 semanas

    Lima, Perú Qualifacts Systems, Inc. A tiempo completo

    Job Description: Provide hardware and software support for both remote and in office users. Install, configure, and maintain company end user compute environment. Provide direct service for IT networks Organize installations and updates in compliance with Change Control policies. Participate in projects, including company-wide migrations, both in-office...

  • Desktop Support Analyst

    hace 6 días

    Lima, Perú Hunt Consolidated, Inc. A tiempo completo

    **Job Duties** - Provide IT support for VIP users from the Company (i.e., Managers, Directors, VPs). - Participate in post-issue committee meetings, along with the End-User Services Supervisor and IT Infrastructure Manager. - Perform onsite advanced support duties that require independent initiative and judgment, including troubleshooting, parts replacement,...

  • Technical Support

    hace 2 semanas

    Lima, Perú Wakapi A tiempo completo

    **The Role**: **Responsibilities**: - Researching and identify solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...

  • Technician - Field Support

    hace 6 días

    Lima, Perú Orica A tiempo completo

    **Acerca de Orica**: En Orica, es el poder de nuestra gente lo que lleva adelante los cambios y da forma a nuestro futuro. Todos los días, en todo el mundo, nuestro personal ayuda a movilizar recursos vitales que son fundamentales para el progreso. Creada en 1874, la empresa se ha convertido en líder mundial en el sector de la voladura para la minería y...

  • IT Technician Level 2

    hace 1 semana

    Lima, Perú Netser Group A tiempo completo

    In Netser Group we are looking for an IT Technician to:Management and technical personal speaks English and Spanish.Good interpersonal skills.Proactive attitudeHardware PC skills.Software SDK installation.Reformatting equipment to factory settings.Test / replace broken or damaged hardware.Determine if failure is due to manufacturing or misuse. **Job...

  • IT Support Engineer

    hace 4 días

    Lima, Perú Palmiq SAC A tiempo completo

    As an IT Support Engineer at Palmiq, you’ll be responsible for maintaining and troubleshooting our internal systems and client environments. You’ll support users, monitor system performance, and implement secure, efficient IT solutions across hardware, software, and networks. You will also contribute to our goal of delivering reliable technology services...

  • Support Specialist

    hace 2 semanas

    Lima, Perú Zento Talent Solutions SAC A tiempo completo

    Role Overview We're looking for a skilled Support Specialist to join our growing team. You'll help customers resolve technical issues with our appraisal software products and services. Your main focus will be providing expert technical support, efficiently troubleshooting problems, and resolving customer inquiries. Location : Remote (Peru-based) Salary: 3, 5...