Operations Manager
hace 2 semanas
About the Company
Our client is a
leading global tech provider
in intelligent transportation, transforming everyday bus travel into a
safer, more reliable experience
. With
10+ years of experience
and
20–50% revenue growth
for operators, we are now
expanding into Peru
to support local transit partners.
Job Overview
As
an Operations Manager
, you will lead the
expansion and implementation of our platform across Peru
. This role combines operational leadership, on-ground execution, product operations, and platform deployment. You will manage deployments, drive partner success, optimize workflows, and identify new business opportunities with bus operators.
Key Responsibilities
Operational Execution
- Manage end-to-end deployment of hardware and software (AFCS, GPS, cameras)
- Onboard and train operators for smooth platform implementation
- Monitor operational dashboards and address system issues
- Lead a team of operations executives managing city operations and client success
Stakeholder Management
- Build relationships with government bodies, operators, and local partners
- Coordinate with internal teams to ensure excellent service and support
- Manage vendors for hardware deployment and local field technicians
Product Operations Enablement
- Capture partner requirements and support platform configuration changes
- Drive adoption and engagement metrics
- Gather feedback and support operational improvements
Education & Experience
- Fluent in
Spanish and English - Bachelor's degree in Engineering, Business, or related field
- 3–5 years in operations, business development, or product/ops hybrid; transport/mobility tech experience preferred
Skills & Competencies
- Strong project management & communication skills
- Tech-savvy with dashboards, Excel/Google Sheets, data analysis
- Willingness to travel extensively and manage a field team
- Must have a car
for moving between sites across the city - Process-oriented, strategic, and data-driven decision-making
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