Tech Customer Expert

hace 1 semana

Lima, Perú Teleperformance A tiempo completo


Resumen

You're the Player We're Missing on This TOP Team 

We're looking for a Tech Customer Expert. You will be responsible for responding to customer inquiries about our client's gaming application, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to solve any situation proactively on the first contact, stay knowledgeable about the platform's products and promotions, and accurately update records in the required systems.



Responsabilidades

Who You Are: 

  • A service guardian who handles every user question with quality and kindness, keeping it real with high standards and empathy, while being a true brand ambassador.  
  • An English speaker with an intermediate to advanced level who can communicate clearly and confidently in a global environment. 
  • A positive person who faces every challenge with a good attitude and delivers smart, efficient solutions. 
  • Someone proactive, responsible, empathetic, and confident who's always one step ahead.


Requisitos

Let's Talk About Benefits: 

  • Earn a performance bonus of up to 15%* for your results and commitment. 
  • Receive a meal card to keep you energized every month. 
  • Obtain a long-term contract from the 7th month because stability and peace of mind are part of the TOP Team vibe. 
  • Get consistent pay with full coverage and benefits from the first day because we've got your back. 
  • *Terms and conditions . 

This Is What Sets Us Apart: 

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. 

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. 

Make a difference with the TOP Team 


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