26-01 Systems Intern – Helpdesk Support

hace 6 días

Lima, Perú International Potato Center (CIP) A tiempo completo

The International Potato Center (CIP) is seeking a 1 (one) proactive and responsible Systems Intern from the professional careers of Systems Engineering, Information Technology, Computer Science or related careers to be part of the Information Technology team.

The position
: This position will be based in HQ-Lima, Peru and will report directly to the Information Technology Unit (ITU). The objective of this internship is to receive training in the operation of computer equipment under a local network infrastructure with Microsoft operating system, support to end users with office applications and specific applications for research, as well as equipment support activities in network infrastructure and computer peripherals.

Training Activities

  • Support in the diagnosis of Hardware/Software incidents of computers as part of Helpdesk service.
  • Support in the resolution of incidents and problems in the infrastructure of computers, peripherals and devices connected to a LAN network.
  • Support to end user for MS Office 365 applications, teleconference, resolution of network incidents and others.
  • Knowledge of ITIL foundation.

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