Senior Site Reliability Engineer

hace 3 días

Lima Metropolitan Area, Perú OpenLoop A tiempo completo

OpenLoop is looking for a Senior Site Reliability Engineer to join our team in Lima, Peru.

About the Role

Cross-Functional Collaboration

  • Partner with engineering teams to improve system reliability and deployment practices.
  • Engage with teams on SRE guidelines and best practices for automation and infrastructure.
  • Work with security teams to implement secure, compliant infrastructure.

Operational Excellence

  • Ensure 24/7 system availability and rapid incident response.
  • Implement and maintain disaster recovery and business continuity plans.
  • Lead efforts to increase automation, observability, and monitoring.
  • Skilled at performance tuning — identifying bottlenecks at infra, app, and network layers.

Security

  • Understanding of cloud security principles (least privilege, network segmentation, encryption at rest/in transit).
  • Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR, HIPAA) and how SRE supports them.

Culture

  • Advocate for a blameless culture and continuous improvement.
  • Collaborate closely with Product and Engineering to make reliability a shared responsibility.

Requirements

  • 4+ years of experience in Infrastructure, DevOps, or Site Reliability Engineering.
  • Proven track record implementing large-scale, distributed systems.
  • Strong background in AWS, particularly with serverless architecture and container orchestration.
  • Solid understanding of observability, incident management, and system resilience best practices.
  • Strong proficiency in at least one programming language (Typescript, Python, Go, etc.).
  • Previous experience as a Fullstack Developer is a plus.
  • Knowledge of Linux/Unix systems and networking.
  • Experience with Infrastructure as Code (AWS CDK, CloudFormation).
  • Proficiency with monitoring and observability tools (Prometheus, Grafana, ELK, etc.).
  • Knowledge of CI/CD pipelines and deployment automation (GitHub Actions, Jenkins, etc.).
  • Understanding of database systems and performance optimization.
  • Experience with agile methodologies and project management.
  • Advanced English (C1/C2).

About OpenLoop

OpenLoop was co-founded by CEO Dr. Jon Lensing and COO Christian Williams, with the vision to bring healing anywhere.

Our telehealth support solutions are designed to streamline and simplify go-to-market care delivery for companies offering virtual care across a wide range of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure where everyone is encouraged to bring ideas to the table and make things happen. Our core values —
Autonomy, Competence, and Belonging
— guide how we collaborate and support each other to do our best work.

Our Benefits

In addition to competitive salaries, this role includes:

  • Formal employment ("Planilla") under a Peruvian entity — all legal benefits in soles (CTS, Gratificaciones, etc.).
  • Full-time schedule: Monday–Friday, 9am–6pm.
  • Unlimited vacation days — yes, we mean it
  • EPS healthcare (Rimac) 100% covered.
  • Oncology insurance (Rimac) 100% covered.
  • AFP retirement plan.
  • Coworking access in Miraflores, Lima — beverages, talks, bicycle parking, and amazing city views.
  • Company laptop and tools provided.

Sound like a good fit? We'd love to meet you Apply now to OpenLoop

Disclaimer:
This position is also open to candidates with disabilities registered in the CONADIS list. The coworking facility is accessible for people with mobility needs.

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