S&S Customer Support Intern

hace 2 semanas

Lima B, Perú Signify A tiempo completo
Job TitleS&S Customer Support InternJob DescriptionAbout Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a Customer Support Intern in Peru with Signify.

In this role, you'll be at the heart of our mission to provide a world-class customer experience by supporting our Customer Support team across South America. You'll play a key role in improving agility and responsiveness, helping us transition from local support structures to a regional operating model. Your contributions will help us resolve quality issues faster and enhance customer satisfaction, all while working alongside diverse, passionate professionals who care deeply about making a positive impact.

At Signify, this internship offers more than just a learning experience, it's a chance to help transform how we deliver service and support in one of the most forward-thinking lighting companies in the world.

What you'll bring to the team:

  • Strong sense of ownership and a hands-on attitude.
  • Excellent organizational and coordination skills.
  • Interest in customer experience, process improvement, or operations.
  • Ability to learn fast and collaborate across cultures.
  • Curiosity and willingness to grow in a regional, multicultural environment.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will help you shine in this role:

  • Currently pursuing a degree in engineering.
  • Comfortable with multitasking and working in a dynamic, fast-paced environment.
  • Strong communication skills in Spanish; English is desirable, and Portuguese is a plus.
  • Self-motivated, proactive, and eager to take initiative.
  • Team-oriented mindset aligned with Signify's Greater Together value.

Everything we'll do for you

You'll gain first-hand experience in a global company leading the transformation of customer support in the smart technology space. This internship will give you the chance to:

  • Work in a cross-functional and cross-country team within a highly respected multinational.
  • Learn how complex operations and customer claims are managed at scale.
  • Develop your problem-solving, communication, and organizational skills.
  • Build a foundation for a future career in operations, support, or customer experience.
  • Contribute meaningfully to a team working toward sustainability and innovation in real time.

Come join us, and together we can light the way.

#LI-MA1

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