Patient Support Specialist

hace 2 semanas


Lima, Perú OpenLoop A tiempo completo
OpenLoop is looking for a
Patient Support Specialist to join our team remotely. This role will be a member of the Clinical Operations Team, collaborating closely with the
Patient Support Manager.

About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere.

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.


Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen.

This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.


About the Role:

Responsibilities include, but are not limited to:

  • Scheduling appointments in EMR and EMR sub-organizations
  • Manage high volume phone line for office calls from patients
  • Sending medical records as necessary to payers and referrals

Requirements:

  • Work experience in
    customer service in US companies, preferably in a company related to the US healthcare system.
  • Effective communication.
  • Multitasking.
  • Problem solving and organization skills.
  • Gobeyond, takes initiative on tasks.
-
Fluency in English (C1) and excellent written and verbal communication skills.

Desirable skills:

  • Knowledge of G-Suite, Slack and Jira (desired).
  • Knowledge of the US healthcare system (desired).

Our Benefits:

In addition to competitive salaries, this role includes:

  • Contract under a Peruvian company ID ("Planilla"). You will receive all the legal benefits in Peruvian soles ("CTS", "Gratificaciones", etc).
  • Full time job.
  • Unlimited Vacation Days —Yes We want you to be able to relax and come back as happy and productive as ever.
  • EPS healthcare covered 100% with RIMAC —Because you, too, deserve access to great healthcare.
  • AFP retirement plan —to help you save for the future.
  • We'll assign a computer and accessories in the office so you can have the best tools to do your job.
  • You will have all the benefits of the Coworking space located in Lima
  • Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)

Life insurance OpenLoop pays or copays life insurance for employees.
Paid sick days Sick leave is compensated (limits might apply).
Bicycle parking You can park your bicycle for free inside the premises.
Health coverage OpenLoop pays or copays health insurance for employees.
Dental insurance OpenLoop pays or copays dental insurance for employees.
Free car parking You can park your car for free at the premises.
Computer provided OpenLoop provides a computer for your work.
Informal dress code No dress code is enforced.
Recreational areas Space for games or sports.
Vacation over legal OpenLoop gives you paid vacations over the legal minimum.
Beverages and snacks OpenLoop offers beverages and snacks for free consumption.

Remote work policy:

Hybrid
This job takes place some days from home and others at the office in Lima (Peru).

  • Lima, Perú OpenLoop A tiempo completo

    OpenLoop is looking for a **Patient Support Specialist **to join our team remotely. This role will be a member of the Clinical Operations Team, collaborating closely with the **Patient Support Manager**. **About OpenLoop** OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth...


  • Lima, Perú Novartis A tiempo completo

    390212BR **Patient Support Program Owner**: Peru **About the role** Location: Peru About the role: We are seeking a Patient Support Program Owner who will become a strategic ally for the business, crafting and implementing valuable proposals to improve the patient journey and facilitate access and adherence to treatment. Key responsibilities: - Develop a...

  • Support Specialist

    hace 5 días


    Lima, Perú Archstone LATAM A tiempo completo

    We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical product support to our customers by troubleshooting and resolving issues with our products when they arise. Ultimately, you will help establish our...

  • IT Support Specialist

    hace 2 semanas


    Lima, Perú Tekton Labs A tiempo completo

    **About the **IT Support Specialist** position**: Currently, we are seeking a** IT Support Specialist**: **Your profile includes**: - Assist the IT Team with managing and monitoring installed systems and infrastructure. Jamf, Intune, Sophos. - Take part in our technical resolution process as an initial point of contact for issue resolution. - Ensure the...

  • Sales Support Specialist

    hace 3 semanas


    Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Sendlane A tiempo completo

    We're looking for our next **Technical Support Specialist **Contractor** based in Peru**! **Responsibilities**: - Collaborate with the product development team to accurately identify and communicate user-reported issues. - Contribute to creating support documentation and tutorials with team members. **Requirements**: - Bachelor's degree in a relevant...

  • IT Support Specialist

    hace 2 semanas


    Lima, Perú Tekton Labs A tiempo completo

    About the IT Support Specialist position:Currently, we are seeking a IT Support Specialist:Your profile includes: Assist the IT Team with managing and monitoring installed systems and infrastructure.Jamf, Intune, Sophos. Take part in our technical resolution process as an initial point of contact for issueresolution. Ensure the highest levels of systems and...


  • Lima, Perú Sendlane A tiempo completo

    We're looking for our next **Product Support Specialist **Contractor** based in Lima, Peru**! **Summary**: To be successful in this role, a Product Support Specialist must be a natural problem-solver who learns quickly, thinks on their feet, is self-motivated, and will go above and beyond to ensure the delivery of an excellent customer experience and...

  • Senior Shift Specialist

    hace 2 semanas


    Lima, Perú SDZ Support Company A tiempo completo

    **SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Senior Shift Specialist to join our support team. We speak 20 languages and help our clients reach users' needs and help them to understand all the...


  • Lima, Perú Manpower A tiempo completo

    **Job Description**: Full time Clerical Support Specialist $14 per hour What's in it for you? Potential for hire 1st shift Weekly pay Dedicated recruiter focused on your needs What is the job? Incoming/outgoing phone calls Data entry Filing What do you bring to the job? Strong customer service skills Adept math skills Previous administrative...

  • Tech Support Specialist

    hace 2 semanas


    Lima, Perú Glovo A tiempo completo

    About Glovo:We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in...

  • Senior Shift Specialist

    hace 2 semanas


    Lima, Perú SDZ Support Company A tiempo completo

    SDZ (Support Technologies and Services LTD) is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders.Now we are looking for a Senior Shift Specialist to join our support team.We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities...

  • Sales Support Specialist

    hace 4 semanas


    Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Sales Support Specialist

    hace 3 semanas


    Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...


  • Lima, Perú Peru Process Solutions SRL A tiempo completo

    **IT HELPDESK SUPPORT SPECIALIST** PPS is a company that provides numerous off-shore services to our stateside affiliates (law firms). It specializes in offering workforce solutions backed by strong technological systems and a team focused on helping the final client. We focus on providing pre-litigation and discovery assistance in the form of case...


  • Lima, Perú Peru Process Solutions SRL A tiempo completo

    **IT HELPDESK SUPPORT SPECIALIST** PPS is a company that provides numerous off-shore services to our stateside affiliates (law firms). It specializes in offering workforce solutions backed by strong technological systems and a team focused on helping the final client. We focus on providing pre-litigation and discovery assistance in the form of case...


  • Lima, Perú Evercam A tiempo completo

    This is a remote position. Evercam increases construction productivity by improving project visibility and team communications. To do this, we build tools that capture the big picture, surface the relevant details, and encourage collaboration. In short, we’re here to be useful. Founded in 2010, Evercam has now grown to a team of 100+ staff in over 10...


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...