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English Speaking Customer Service Agent
hace 2 semanas
ONLY)
We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
CPU:
min 4000 score AMD/i5,i7,i3 or higher with min 8GB RAM,
min Win 10/min
DSL broadband or fiber connections
- Ability to work 8hour shifts 5d/week in EST. 106 pm EST mostly.
- Great command of the English Language
- Ability to handle objections, and utilize persuasive skills easy with small talks
- Ability to thrive in fast pace virtual platform Profound work ethics
- Willingness to learn and grow
Onboarding Process:
- Audition
- Interview
- Hardware checkup
- Training sessions 2h/day/1 week
- Onboarding
Salary:
From S/.1,897.27 per month
Experience:
Customer Service: 1 year (preferred)
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