Customer Service

hace 2 semanas


Lima, Perú TECHCO SAC A tiempo completo
En
Techco, estamos en busca del mejor talento para asumir el reto de
Customer Service Bilingüe, para importante empresa de logística de carga internacional aérea y marítima, con más de 15 años en el país, certificada con IATA y BASC

Requisitos:

  • Formación: Egresado universitario en Administración de Negocios Internacionales, Comercio Exterior, Administración Marítima, o afines.
  • Dominio de Inglés a nível Avanzado (Se entrevistará en el idioma).
  • Manejo de Excel y SINTAD Intermedio.
  • Experiência de 2 años a más como Customer Service para Operadores logísticos y agentes de carga internacional, dando soporte al área de importaciones.
  • Disponibilidad para trabajar 100% Presencial en Jesús María de Lunes a Viernes de 8:00 am a 6:00 pm y Sábados de 9:00 am a 12:00 m.

Funciones:

  • Atender y canalizar requerimientos de clientes, coordinando despachos.
  • Gestionar espacios con NVOCC y agentes en el extranjero.
  • Cumplir con regulaciones locales y corporativas.
  • Atención profesional a clientes vía telefónica o correo, respondiendo en menos de 24 horas.
  • Resolver problemas de clientes internos y externos.
  • Actualizar sistemas de negocio y realizar procesos administrativos necesarios.
  • Mantener la rentabilidad y evitar errores y quejas de los clientes.

Beneficios:

  • Sueldo fijo en planilla con todos los beneficios de ley.
  • Oportunidad de crecimiento profesional
  • Excelente clima laboral.
Si cumples con los requisitos y estás interesado en formar parte de este gran equipo, postula ahora y sé parte de una empresa en crecimiento en el sector de carga internacional

Aplica ahora

Tipo de puesto:
Tiempo completo

Sueldo:
S/.2, S/.3,500.00 al mes

Pregunta(s) de postulación:
¿Cuánto tiempo tienes de experiência como Customer Service de Importaciones para Agentes de Carga Internacional?

¿Cuántos embarques y files de clientes mensuales has atendido?

¿A qué nível dominas el inglés?

¿Puedes entrevistarte en el idioma?
¿Tienes disponibilidad para trabajar 100% Presencial en Jesús María de Lunes a Viernes de 8:00 am a 6:00 pm y Sábados de 9:00 am a 12:00 m?

¿Cuál ha sido tu último sueldo?
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