On-site Technical Support L1 y L2

hace 3 semanas


Santiago de Surco, Perú STEFANINI LATAM A tiempo completo

Sé parte de Stefanini En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.

Seguro no te quieres quedar fuera

¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones
**Responsabilidades y atribuciones**
- Atención telefónica
- Gestión de Correo
- Registrar todas las solicitudes de los usuarios, brindando soporte y velando por la resolución en primera instancia vía remota o telefónica
- Usar las herramientas de conocimiento de control remoto, gestión de tickets e instalación de software
- Asegurar el funcionamiento de hardware y software
- Cumplir con los requisitos de seguridad de la información
- Respetar los procedimientos establecidos por el cliente.
- Resolver los incidentes de hardware y software in situ
- Soporte a incidentes referentes a Software base
- Preparación, instalación, configuración y cambio de equipos de cómputo
- Clonación de equipos, backup de la información del usuario
- Personalización del equipo y restore de la información
- Preparación de equipos para ser entregados al proveedor y usuarios
- Atenciones de primera línea a impresoras
- Mantener actualizado el inventario de Hardware
- Preparación de reportes e informes de gestión según alcance
- Traslado y movimientos de equipos entre sedes del cliente (conducción de vehículo, asignado por la empresa)
- Registro manual y control de movimientos de equipos - guías.

**Requisitos y calificaciones**
- Profesional con estudios técnicos concluidos en sistemas, informática, industrial, logística o similares.
- Conocimientos en ITIL Foundation (obligatorio)
- Conocimiento en metodologías ágiles (deseable no obligatorio)
- Experiência en el manejo operativo de activos, inventarios o almacenes (Deseable)
- 1 o 2 años más de experiência profesional.
- Conocimiento técnico en HW
- Conocimiento intermedio de EXCEL.
- Conocimiento de herramientas de gestión de TKTS
- Conocimiento en Windows 10.

**Informaciones adicionales**

Somos una empresa global con 35 años de experiência en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiência de usuario (UX).

Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.

Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.


  • Technical Quality Manager

    hace 4 semanas


    Santiago de Surco, Perú SAP A tiempo completo

    **We help the world run better** **Position Summary**: A Technical Quality Manager is responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers. As trusted advisor on-site with the customer you have a crucial role in supporting the setup and execution of the customer digital transformation roadmap with SAP...

  • SAP Ixp Intern

    hace 1 semana


    Santiago de Surco, Perú SAP A tiempo completo

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** 1. **Culture of collaboration**: meet with mentors, make new...


  • Santiago de Surco, Perú Aguilar Pajuelo Consulting A tiempo completo

    Por encargo de nuestro cliente empresa de servicios de TI y consultoría de TI, nos encontramos en la búsqueda de (1) Auxiliar de Soporte Técnico TI - Nível I **Requisitos**: - Carrera técnica en computación, sistemas, redes o afines. - Mínimo 6 meses de experiência en el área (laboral o prácticas). - Dominio de Inglés a nível intermedio -...

  • Executive Assistant

    hace 4 semanas


    Santiago de Surco, Perú MAGNUS A tiempo completo

    **Overview**: The role of the executive assistant (EA) is to support the chief executive officer (CEO) of the company. The EA will work to clarify and document understandings with the CEO, to ensure unambiguous direction. The effort to clarify is a joint responsibility of the EA and CEO, with the responsibility of confirmation/documentation belonging to the...

  • Senior Privacy Manager

    hace 4 semanas


    Santiago de Surco, Perú Paysafe A tiempo completo

    **About Paysafe** Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion. **Position Overview** Based in Lima, the individual will join the Group Privacy team in providing support to all of the business lines globally and assisting in rolling out and embedding the Group privacy controls framework. This...

  • Energy Advisor

    hace 4 semanas


    Santiago de Surco, Perú BRIYA PERU SAC A tiempo completo

    We are looking for an **Energy Advisor,** this will be the first point of contact with prospective customers and will work to facilitate further discussion between the prospective customer and a Shine Solar Energy Consultant. **Responsibilities**: - Makes outbound phone calls to homeowners who have requested more information on going solar. - Runs...


  • Distrito de Lima, Perú Mace A tiempo completo

    The Opportunity We are hiring an ambitious and forward-thinking assistant project manager to join our established and growing team in Lima. Project: You will be working within the United Kingdom Delivery Team (UKDT) JV team helping provide excellent levels of project and program management assurance. The APM role will support all aspects of the assurance...


  • Santiago de Surco, Perú Embajada de los Estados Unidos A tiempo completo

    **DUTIES**: This position serves as Post’s main timekeeper and principal liaison between all payroll serviced employees and Global Financial Services Center (GFSC) solving discrepancies on American and Local Employed Staff (LE Staff) timekeeping-related issues, such as: leave, premium pay, unique conditions of work benefit and compensatory time for travel....

  • Security Investigator

    hace 4 semanas


    Santiago de Surco, Perú Embajada de los Estados Unidos A tiempo completo

    **DUTIES**: Incumbent serves as a senior LE STAFF-Investigator for the office of Homeland Security Investigations (HSI) at post. Job holder is considered an expert on host country’s criminal laws and government structure as well as on the Department of Homeland Security’s (DHS/HSI) international policies and regulations and is expected to provide...

  • DevOps Team Lead

    hace 4 semanas


    Santiago de Surco, Perú QUID - INNTECI A tiempo completo

    **DevOps TL** We are looking for a DevOps to lead Will be supporting the US operation, this projects customers are very matured, enterprise level customers having very huge foot print on cloud, issues are complex. TL and Senior members have strong programing / debugging skills. We offer stability and flexibility to integrate into work groups and...

  • Telephone Operator

    hace 4 semanas


    Santiago de Surco, Perú Embajada de los Estados Unidos A tiempo completo

    **DUTIES**: Frequently the first official contact of the Embassy for a visitor, incumbent supports the Embassy switchboard and receptionist operations utilizing tact, diplomacy, politeness, and competency. The incumbent provides services and support as a telephone operator, a receptionist, and a backup timekeeper. The incumbent communicates frequently with...

  • Key Account Manager

    hace 5 días


    Santiago de Surco, Perú Solutions 2 GO A tiempo completo

    **Description**: The Key Account Manager has direct responsibility for key customer relations. This role will report directly to the Sr Key Account Manager. This individual will be accountable for achieving sales targets, maximizing and improving retail space and locations, and handling administrative duties of the position. This individual is responsible...


  • Santiago de Surco, Perú Embajada de los Estados Unidos A tiempo completo

    **DUTIES**: USAID Development Assistance Specialist (Indigenous Peoples Advisor) - The Indigenous Peoples Advisor serves on a dynamic team to support U.S. foreign policy and further development in Peru and the South America Region. Many USAID/Peru activities directly affect the communities of Amazonian Indigenous Peoples. The Specialist will be a...


  • Santiago de Surco, Perú Embajada de los Estados Unidos A tiempo completo

    **DUTIES**: The Global Health Security (GHS) Advisor will report to the Director of the Regional Migration and Health Office or their designee and serve as a technical expert in the area of emerging infectious diseases in Peru. They will exercise programmatic oversight to manage and coordinate USAID/Peru GHS activities in support of the Government of...

  • Project Controls Manager

    hace 1 semana


    Distrito de Lima, Perú Mace A tiempo completo

    The opportunity We are hiring an ambitious and forward-thinking project controls manager to join our established and growing team in Peru. Your responsibilities will include: - Supporting in the implementation and maintenance of project controls processes for all disciplines within the project including the production of monthly reports, through the...

  • Project Controls Manager

    hace 4 semanas


    Distrito de Lima, Perú Mace A tiempo completo

    The Opportunity Project: Bicentennial school programme, government to government programme consisting on the construction and reconstruction of 75 schools nationwide. This is an opportunity to work on a government-to-government programme that is providing PMO, programme and assurance to the Peruvian Government across over 75 construction projects...

  • Document Controller

    hace 1 semana


    Distrito de Lima, Perú Mace A tiempo completo

    The opportunity Project: This is an opportunity to work on a government-to-government programme that is providing PMO, programme and assurance to the Peruvian Government across 75 new schools nationwide. To manage the planning function, managing project and programme schedules and evaluating schedule and earned value information. Assess progress and...

  • Community Manager

    hace 6 días


    Distrito de Lima, Perú IT DISTRIBUTION SA A tiempo completo

    Empresa del rubro Tecnológico está en la búsqueda de un profesional para ocupar el puesto de COMMUNITY MANAGER. **REQUIREMENTS** - **Advanced or Intermediate English (required)** .Studies of Administration, Marketing, Advertising and/or related careers. - Good writing and spelling. - Experience in managing social networks (TikTok, Meta, Whatsapp...

  • Engineering Director

    hace 4 semanas


    San Pedro de Tacna, Perú Globe 24-7 A tiempo completo

    Job ID - #BH-6880 - Category - Mining - Location - Tacna, Peru - Job Type - Permanent - Posted Date - 30 November 2023 - Closing Date - 27 December 2023 **Engineering Director** **The Company** Globe 24-7 in partnership with a key client in Santiago & Lima is working together to source a highly capable and motivated professional to join our LATAM Resources...

  • Scheduling Lead

    hace 4 semanas


    Distrito de Lima, Perú Mace A tiempo completo

    The opportunity Project: This is an opportunity to work on a government-to-government programme that is providing PMO, programme and assurance to the Peruvian Government across 75 new schools nationwide. To manage the planning function, managing project and programme schedules and evaluating schedule and earned value information. Assess progress and...