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System Support Specialist

hace 5 meses


Santiago de Surco, Perú BRIYA PERU SAC A tiempo completo

BRIYA BY Shine Solar is a local solar company based in Rogers, AR. Founded by brothers Caleb and Nick Gorden in 2016, Shine Solar services customers across the states of Arkansas, Missouri, Oklahoma, Kansas, and Texas providing customized solar solutions for our customers. To date, we have serviced over 6,000 customers and add to the total daily. We are thrilled to note that Shine Solar has been published as a Top Solar Contractor since 2018. This is because of our unique approach to solar. Our team of Energy Consultants tailors a customized proposal to fit your unique needs all over the phone.

**Responsabilidades**
- Realizar llamadas inbound y/o Comunicaciones electronicas para resolver algun problema que tengan los clientes
- Investigara, identificara y resolvera los problemas de los clientes
- Realizara el seguimiento a los problemas que no se resuelvan de inmediato.
- Brindara a los clients informacion sobre prodctos y servicios
- Trabajara en estrecha colaboracion con la gestion de recursos para garantizar que se siguio el protocolo adecuado

**Requisitos**:

- Experiência 3 años en experiência al cliente, servicio al cliente, call center, entre otros
- Ingles avanzando (excluyente)
- Técnico o Bachiller en Comunicaciones, administración, negocios, entre otros
- Excelente habilidad para comunicar
- Analítico y diligente

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- Pretensiones Salariales

Idioma:

- Ingles (Obligatorio)