Sr. Specialist Digital Sales Solutions
hace 3 días
Purpose:
As part of Sales Coordination/ Operations the Digital Wholesale Solutions team implements best-in-class and future oriented tools, processes, policies and guidance to enable the Sales organization to achieve operational excellence and commercial success. The holder of this position is an ambassador for our Digital Wholesale Solutions and support the Sales organization in achieving profitable and sustainable market share growth.
Key Responsibilities:
Functional
- Manage the roll-outs of the Digital Wholesale solutions in the country with the Global & market roll-out team and support process change management
- Be the country SPOC to consolidate, document and prioritize demand for required system/ process enhancements and/ or new capabilities
- For roll-outs to new sales organizations or customer groups provide transparency and insights on current sales and sell-in related processes and market needs to roll-out team (business assessment)
- Support the plan of customer roll-out waves with Sales coordination and Sales leadership team and ensure proper and timely communication to customers
- Onboard customers to CLICK technically and support Sales teams to train customers on the platform
- Promote Digital tools within the Market sales community and ensure a constant communication flow on status of the projects and initiatives to main stakeholders, the Sales Leadership team and other sales and/or project-related functions
- Provide trainings and regular updates of the local Digital Wholesale solutions to internal functions such as customer service and sales
- Perform and manage user acceptance test for roll-outs to new sales organizations and for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support)
- Manage local content on the CLICK platform and keep service pages up-to-dateCo-ordinate cross-functionally with internal interfaces (e.g. Marketing, Sales, Finance, Customer Service IT) to ensure the CLICK platform offers relevant, timely and engaging content
- Create local market packages and assortments on CLICK, showcasing key products/ concepts across all channels.
- Ensure timely season readiness of the sell-in tools in the zone in close collaboration with the marketing, IT and Sales functions (content, master data, sales calendar, assortments, packages)
- Ensure local reporting on defined Sales and analytics KPI’s and share insights with relevant stakeholders; Identify deviations from targets and drive necessary changes
- Provide the key account management team with reliable sell out and store data in order to ensure the best assortment for each store
- Assure a correct planning of the presale in order to guarantee a correct assortment for the store
- To monitor and report on customers KPIs
- Sell out per sqm
- Stock
- Months of Stock
- Stock Turnover
- End Margin
- ROI
Knowledge, Skills and Abilities:
- Consumer focus
- Project management skills
- Deep insight into sales and customer service processes
- Affinity to digital tools and e-processes
- IT skills including Microsoft, SAP, Newsletter/ activation tools, Salesforce, HTML are appreciated
- Good organisational and analytical skills
- Commercially driven
Requisite and Minimum Qualifications:
- University degree
- Fluent english
- Minimum 2 year within a commercially driven organization, preferably with sales or marketing experience
- Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance is appreciated
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE - THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning - it helps us improve.
COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**
***
JOB TITLE:
Sr. Specialist Di
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