Support & QA Analyst

hace 4 días


Lima, Perú PRODEQUA S.A.C. A tiempo completo

¿Qué buscamos en ti?
- Profesión: Técnico o Licenciado en Sistemas o carreras afines.
- Conocimientos técnicos: Manejo de herramientas de gestión de proyectos (ej. Jira, Trello), habilidades en pruebas de software, conocimientos de atención al cliente.
- Especializaciones: Certificación en testing de software.
- Años de experiência: Mínimo 2 años en soporte y pruebas de software.

¿Cuáles serán tus funciones?
- Gestionar y dar seguimiento a los tickets de incidentes reportados. (Support)
- Coordinar con equipos internos y externos la atención de las incidencias. (Support)
- Notificar al cliente el status de las incidencias (por Mail o WhatsApp).(Support)
- Elaborar informe mensual de incidencias.(Support)
- Diseñar y ejecutar casos de prueba en los proyectos.(QA)
- Registrar defectos encontrados en las pruebas.(QA)
- Coordinar con equipos internos y externos la atención de observaciones durante las pruebas de QA.

¿Qué ofrecemos?
- Oportunidad de aprender y desarrollar habilidades en un ambiente innovador.
- Trabajo 100% remoto.
- Seguridad y estabilidad laboral.
- Oportunidades de crecimiento.

Tipo de puesto: Tiempo completo

Sueldo: S/.1,500.00 - S/.2,500.00 al mes

Fecha de inicio prevista: 01/12/2024


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