Senior Staffing Operations Manager
hace 2 semanas
**Position**: Senior Operations Manager for a Healthcare Staffing Firm (100% Remote)
We are looking to hire a high energy operations manager to be part of a growing company healthcare staffing company located in the United States. The position is considered full-time and will be reporting directly to the owner.
**Duties and Responsibilities**
- Oversee day-to-day staffing operations
- Respond to and resolve client and staff related issues
- Recommend, implement, and document procedural changes to create efficiencies around nurse recruiting, compliance, onboarding, and scheduling processes
- Provide daily support related to timecard, rate and pay related questions and escalations
- Audit day to day processes for accuracy
- Ensure 100% nurse credentialing compliance
- Support nurse onboarding and orientation activities
- Assist in training new scheduling and recruiting team members
- Facilitate execution of client agreements and amendments
- Provide general leadership and oversight of operations team between
- Supporting Deployment needs of Clients
- Support hotel administration
- Attend daily Client calls
- Maintain daily tracking report
- Execute deployment requests
**Skills and Requirements**
- Minimum of 3 years of remote business operations experience with US-based businesses
- Experience with cloud based phone softwares such as OpenPhone and Dialpad
- Experience with CRM software, MS Excel and Google Suite
- Reliable internet/WiFi and excellent audio quality with mínimal to zero background noise
- Excellent English and Spanish
- You must be very organized, detailed oriented and on top of to-dos.
- Must have a strong work ethic and track record delivering results
- You must be reliable and show up on time.
**Payment**
- Hourly rate: $12.5/hr - $15.62/hr USD
- Base monthly salary is expected to range between $2000-$2500 USD
- Payments are processed and sent via Wise or similar platform at an established frequency(bi-monthly)
**Schedule**
8:00 am to 4:30 pm CDT Time (Monday through Friday)
Pay: S/.7,515.00 - S/.9,394.00 per month
Application Question(s):
- Do you have experience in business operations? Please elaborate
Expected Start Date: 22/05/2023
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