Corporate Emotional Support Specialist

hace 6 días


Lima, Perú Global Fidelis A tiempo completo

The Corporate Emotional Support Specialist plays a vital role in promoting mental well-being within the organization. This position involves providing emotional support, facilitating mental health resources, and fostering a positive workplace culture in a remote work environment. The specialist will work closely with employees, managers, and HR to address emotional health concerns and develop supportive programs.

**Key Responsibilities**:
**1. Emotional Support**:

- Provide one-on-one emotional support to employees experiencing stress, anxiety, or other mental health challenges, primarily in a virtual setting.
- Act as a confidential resource for employees to discuss personal and professional concerns through various communication platforms.

**2. Program Development**:

- Propose development programs for new admin staff and leadership, with a focus on enhancing emotional intelligence, resilience, and support structures within the company. These programs would align with our broader initiatives to create a healthier and more engaged workforce.
- Conduct virtual training sessions for employees and management on recognizing signs of emotional distress and promoting mental well-being in a remote context.
- Develop educational materials and resources on mental health topics suitable for online distribution.

**3. Crisis Management**:

- Respond to crisis situations and provide immediate support as needed, utilizing virtual communication tools.
- Collaborate with HR and management to develop and implement crisis intervention strategies suitable for remote employees.

**4. Feedback and Improvement**:

- Gather feedback from remote employees to assess the effectiveness of true service environment surveys
- Analyze data and trends related to employee feedback regarding leadership and propose improvements to better serve a remote workforce.

**5. Support Human Capital**:

- Implement profiles and Job descriptions for any existing or new positions, along with psychometrical and cognitive test for prescreening.
- Lead interviews, for high season hiring, suitable for taking back-to-back calls and Messaging interactions according to profile.

**Qualifications**:

- Bachelor's degree in clinical psychology, or a related field.
- Relevant certifications in mental health or emotional support (e.g., Licensed Professional Counselor, Certified Employee Assistance Professional).
- Strong interpersonal and communication skills.
- Experience in counseling, coaching, or human resources is a plus.
- Ability to handle sensitive situations with empathy and discretion.

**Skills**:

- Excellent listening and communication skills, particularly in virtual environments.
- Problem-solving and conflict resolution abilities.
- Knowledge of mental health issues and resources.
- Ability to work collaboratively across departments and remote teams.
- Intermediate MS Office

**Working Conditions**:

- Full-time position with flexible hours to accommodate employees' needs in a remote work environment.

English proficient

Resume must be in English

Monthly pay: 1,300 dollars

Pay: From S/.4,891.90 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Corporate inviroment: 2 years (required)
- Clinical psychologist: 2 years (required)
- Proficient MS Office: 2 years (required)

**Language**:

- English proficient - C1 (required)

License/Certification:

- Counseling, Development (required)

Application Deadline: 09/12/2024
Expected Start Date: 09/12/2024



  • Lima, Perú Corporate Services A tiempo completo

    **Specialist in Corporate Language Solutions - Lima, Peru** Exciting opportunity available for a Corporate Language Solutions Specialist in our Lima office. If you have a solid background in sales and a passion for educational services, we want you on our team. **Duties**: - Perform extensive market research to identify new business leads. - Schedule and...


  • Lima Metropolitana, Perú Milken Community School A tiempo completo

    About Milken Community SchoolWe are a Jewish school dedicated to helping our students grow into compassionate and responsible individuals. Our mission is to provide an exceptional education that fosters academic excellence, social responsibility, and emotional intelligence.Job Description: Division CounselorThe Division Counselor plays a vital role in...


  • Lima Metropolitana, Perú Milken Community School A tiempo completo

    School OverviewMilken Community School is a Jewish educational institution dedicated to providing an exceptional education that fosters academic excellence, social responsibility, and emotional intelligence.Job Title: Division CounselorThe Division Counselor reports to the Division Head and serves as a key member of the Leadership Team. Key responsibilities...


  • Lima, Perú Archstone LATAM A tiempo completo

    **Customer Support Specialist** Dealius is the industry leader within CRE Tech providing an enterprise-based solution for commercial real estate brokerages to manage transactions, back-office and create a seamless and paperless platform for managing cashflows and key business drivers. **Here’s what you’ll be doing**: - Work with the service team to...


  • Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú 腾达(Tenda) A tiempo completo

    Company DescriptionShenzhen Tenda Technology Co,.LtdRole DescriptionThis is a full-time hybrid role located in Lima. The Technical Support Specialist will be responsible for day-to-day tasks including providing technical support, analyzing issues, assisting customers, troubleshooting problems, ensuring customer satisfaction, providing product training, and...


  • Lima, Perú Sendlane A tiempo completo

    We're looking for our next **Technical Support Specialist **Contractor** based in Peru**! **Responsibilities**: - Collaborate with the product development team to accurately identify and communicate user-reported issues. - Contribute to creating support documentation and tutorials with team members. **Requirements**: - Bachelor's degree in a relevant...


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Support Specialist

    hace 4 semanas


    Lima, Perú Zento Talent Solutions SAC A tiempo completo

    Job description **Shift**:11-8 pm US CT, M-F, with the occasional weekend _(You will get alternate days off during the week you are covering the weekend shift)_ We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for...


  • Lima Metropolitana, Perú Caterpillar A tiempo completo

    About CaterpillarCaterpillar is a world leader in the design, manufacture and sale of heavy machinery for construction, mining and energy industries. Our products are built to last, designed to perform and engineered to meet the needs of our customers.Job DescriptionWe are seeking a Sales Support Specialist to join our team. As a Sales Support Specialist,...


  • Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Preferred by Nature A tiempo completo

    **What you can expect as a Senior Corporate Accounting and Finance Specialist** **at Preferred by Nature**: As our Senior Corporate Accounting and Finance Specialist, you will lead the accounting process of our two companies in the region. Your professionalism, diligence, and sense of good governance will help you in preparing our bookkeeping documents and...

  • Sales Support Specialist

    hace 2 semanas


    Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Hustler Marketing A tiempo completo

    We're looking for a talented and experienced Senior Support Specialist/Project Manager to join our team at Hustler Marketing. In this role, you'll be responsible for managing the CEO's daily schedule, facilitating communication between team members and external partners, driving projects to completion, and implementing efficient systems and processes to...


  • Lima, Perú Praxis A tiempo completo

    In Praxis we´re looking for a **Computer Support Specialist** It´s 100% remote to work with an Excellent Company in the United States, with a Salary to be agreed upon in any Latam country!!!(Advanced English Required) - Monitors the availability and performance of the end-to-end systems - Acknowledges system alerts and responds to all communication inputs...


  • Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Ayenda Hoteles A tiempo completo

    We are looking to hire an experienced Corporate Sales Analyst to join our Corporate team Perú. As CSA, you will be reporting to the Corporate Manager and assisting with various administrative duties. This includes data management, project processing, market research, data analysis, finances, and administrative duties. To ensure success as a CSA, you...


  • Lima, Perú Peru Process Solutions SRL A tiempo completo

    **IT HELPDESK SUPPORT SPECIALIST** PPS is a company that provides numerous off-shore services to our stateside affiliates (law firms). It specializes in offering workforce solutions backed by strong technological systems and a team focused on helping the final client. We focus on providing pre-litigation and discovery assistance in the form of case...


  • Lima Metropolitana, Perú Match Personnel A tiempo completo

    Job Title: Corporate Banking OfficialWe are seeking a highly skilled CORPORATE BANKING OFFICIAL to join our team at Match Personnel.The successful candidate will be responsible for:Preparing annual marketing plans and providing key inputs to credit plans to promote approved products and services.Meeting with current and prospective clients to develop...