Technical Support Specialist

hace 3 días


Lima, Perú 腾达(Tenda) A tiempo completo
Company Description

Shenzhen Tenda Technology Co,.Ltd

Role Description

This is a full-time hybrid role located in Lima. The Technical Support Specialist will be responsible for day-to-day tasks including providing technical support, analyzing issues, assisting customers, troubleshooting problems, ensuring customer satisfaction, providing product training, and maintaining documentation. Some remote work is acceptable.

Qualifications

- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Satisfaction skills
- Excellent problem-solving abilities
- Good communication skills, both verbal and written
- Ability to work independently and as part of a team
- Flexibility and adaptability
- Experience in the technology industry or related field is a plus
- Associate's or Bachelor's degree in a relevant field is preferred

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Information Technology

Industries

Computer Networking Products

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