Customer Service Support
hace 5 meses
**Unitech USA** Empresa dedicada a la comercialización y distribución de químicos, consumibles y equipos para laboratorios de investigación ubicada en EEUU.
Actualmente ofrece una vacante para ocupar el puesto de **Customer Service Support.**
- Seguimiento a los pedidos recibidos de clientes.
- Seguimiento a las llegadas de las Ordenes Colocadas a los proveedores.
- Transmitir información relevante y utilizable para la generación de reportes.
- Mantener a los clientes informados del status de entrega de sus órdenes de compra.
- Asegurar la calidad del producto, documentación y vida útil.
- Difundir la información ante todos los participantes del proceso.
- Agilización, mejora y optimización de procesos.
- Cumplimiento de documentación de los materiales.
- Correcta y completa gestión de reclamos.
- Levantamiento de indicadores de gestión mensuales.
Tipo de trabajo: Remoto
Horario: 9:00 am y 5:30 pm
De lunes a viernes
Se requiere entrevista virtual previa en horario a convenir.
Disponibilidad para recibir entrenamiento a inicios del mes de Mayo.
Tipo de puesto: Tiempo completo
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