Account Coordinator

hace 20 horas

Lima, Perú Launch Potato A tiempo completo

**WHO ARE WE?**

Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato's mission is to be the most innovative, tech-enabled media company connecting consumers to the world's leading brands.

The company is headquartered in vibrant downtown Delray Beach, Florida, with a unique international team across more than a dozen countries. Launch Potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team.

**Successful Outcomes**:

- Develop an in-depth knowledge of client Key Performance Indicators (KPIs)
- Adhering to established processes to ensure successful on-boarding of FBZ advertisers - facilitate the pre‐launch process by gathering relevant information from clients and working with internal teams to manage timelines and deliverables for campaigns in progress.
- Troubleshoot tracking issues and help resolve discrepancies.
- CRM and Task Management Data Entry to ensure accurate reporting and record keeping.
- Ensure all offer updates, payout changes, tracking changes are facilitated internally in a timely manner.
- Assist with Client or Internal Billing Questions, Investigate and Troubleshoot tracking/billing Discrepancies.
- Assist with Finalizing Monthly Client Ad Spend Support day‐to‐day client interactions and support Account Management in the cross‐selling and up-selling of existing advertisers especially with messaging team requests.
- Assist the Editorial team with Advertiser Content Approval.

**Must Haves**:

- 1-2 years experience supporting client accounts or paid media in the digital marketing industry
- Self-motivated to work independently, effectively manage time and priorities, and meet team goals. Can handle multiple tasks and balancing competing priorities simultaneously
- Excellent analytical and problem-solving skills with the ability to think critically to produce meaningful outcomes
- Comfortable engaging with clients at all levels, including C-level executives
- Tech savvy; comfortable using Excel, Google Sheets, Powerpoint
- Must be detail-oriented, efficient and organized
- Experience with at least one of the following:

- HasOffers/Tune or mobile measurement partners like AppsFlyer, Singular, Kochava, etc.
- Familiarity with tracking integration, server to server post backs, or iframe and javascript pixels
- Excellent English written and verbal skills; able to clearly articulate opinions and needs to all levels of the organization in a manner that drives the business forward; ability to adjust communication style, as needed to increase effectiveness
- Available to travel twice a year within the United States

**Nice to have**:
- Experience using analytics tools such as Looker or Tableau
- Familiarity with tracking integration, server to server post backs, or iframe and javascript pixels is a plus
- Available to travel as needed, approximately 1x a month

From Day One, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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