Field Service Engineer
hace 3 meses
**Field Service Engineer (Temporary)**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**:
**This position reports to**:
Area Sales Manager
**Your role and responsibilities**:
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: onsite #LI-onsite This role is contributing to the Process Automation in Talara - Piura. You will be mainly accountable for: - Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. - Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. - Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. - Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.
**Qualifications for the role**:
- You have 5 years of technical experience in field service or related.
- Possess an enhanced knowledge of Electrical maintenance low and medium Voltage
- Possess knowledge of power equipment, projects and implementations.
- You are at ease communicating in English at basic level.
- You are innovative around flexibility and availability to address critical situations.
- You have availability and the willingness to travel and work giving support abroad to others ABB global customers sites
- You have an elevated level of Service Attitude
- You have an elevated customer satisfaction mindset focus
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