Inicio Inmediato Customer Delivery Manager
hace 1 mes
Job Description
§ Responsable de la Gestión integrada de entrega de los Servicios, garantizar los SLA e identificar nuevos Servicios (upselling); § Comprender la cultura del Cliente y sus procesos críticos del negocio; § Promover la imagen y representar Logicalis en el Cliente; § Responsable de la satisfacción del Cliente en relación con los Servicios; § Conducir reuniones periódicas con el Cliente, asegurando la alineación de las expectativas del Cliente con los Servicios;§ Responsable de la facturacion de los servicios y control financiero del servicio.
§ Garantizar la actualización de la documentación de los proyectos y contratos de Servicio
Qualificações
Ingeniero Electronico,telecomunicaciones, sistemas o Industrial. Experiencia laboral en gestion de contrato de servicios (soporte postventa) Conocimiento en gestion de servicios ITILv4
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