IT Support Specialist I
hace 4 días
Job Summary
We are seeking a skilled IT Support Specialist to join our team at Parexel International. This individual will be responsible for managing problem tickets, change requests, and system integrations.
Key Responsibilities:
- Analyze issues and recommend solutions to ensure timely resolution.
- Provide high-level production support to junior staff and ensure thorough documentation of technical issues and solutions.
- Deliver quality code for testing and validation, adhering to IT and Corporate policies.
Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum of 2-4 years of experience in IT support.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to manage multiple tasks and priorities.
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