IT Support Specialist I

hace 4 días


Lima, Perú Parexel International A tiempo completo

Job Summary

We are seeking a skilled IT Support Specialist to join our team at Parexel International. This individual will be responsible for managing problem tickets, change requests, and system integrations.

Key Responsibilities:

  • Analyze issues and recommend solutions to ensure timely resolution.
  • Provide high-level production support to junior staff and ensure thorough documentation of technical issues and solutions.
  • Deliver quality code for testing and validation, adhering to IT and Corporate policies.

Requirements:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 2-4 years of experience in IT support.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks and priorities.


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