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Delivery Lead

hace 2 semanas

Lima Metropolitana, Perú SANNA salud A tiempo completo
Actualmente requerimos incorporar a nuestro staff de colaboradores, a un Delivery Lead

Responsabilidades

- Velar por la productividad y la calidad de primera línea de contacto con el cliente/paciente.
- Gestionar el 360 de la primera línea de contacto con el cliente/paciente con la rapidez y efectividad que requiera el negocio.
- Responsable de los procesos de la operación y protocolos de atención.
- Administrar todas las posiciones, funciones y condiciones médicas y de soporte.
- Definir esquemas de compensaciones e incentivos.

Requisitos

- Bachiller de las carreras de negocio, Economía, Ingenierías o afines.
- Contar con experiencia gestionando equipos de venta o atención al cliente en industrias de servicios.
- Conocimiento y manejo de KPIs operativos, de productividad y de calidad.
- Conocimiento de Excel a nivel avanzado.

Beneficios

- Ingreso a planilla con todos los beneficios de ley.
- Capacitación constante.
- Beneficios corporativos.

Nivel mínimo de educación: Universitario (Graduado)

Somos SANNA, la red privada de salud más importante del país y ofrecemos una experiencia integral marcada por la excelencia médica y la sensibilidad humana. Contamos con reconocidas Clínicas y modernos Centros Clínicos a nivel nacional, así como diversos servicios médicos. Actualmente nos encontramos en búsqueda de profesionales talentosos que contribuyan a nuestro propósito: "Ayudar a las personas a llevar vidas más saludables y a que el sistema de salud funcione mejor para todos".

Como organización estamos comprometidos con la inclusión y equidad de género. En línea con ello, nuestros procesos de selección buscan garantizar igualdad de derechos y oportunidades para todos y todas.

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