Empleos actuales relacionados con Graduate Customer Success Manager - Lima - Canonical
-
Sr Customer Success Manager
hace 1 semana
Lima, Perú Dynatrace A tiempo completo**Company Description** As a Customer Success Manager, you will be responsible for preserving and growing subscription renewals for our customers. You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships and by acting as their champion within Dynatrace. You...
-
Customer Success
hace 1 semana
Lima Metropolitana, Perú Canonical A tiempo completoCustomer Success - Team Manager Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with...
-
Especialista de Customer Success
hace 3 días
Lima, Perú SEVEM - Social Event Manager A tiempo completo S/.15,000 - S/.30,000 al añoÚnete al Equipo SEVEMPosición: Especialista de Customer Success & Soporte (SaaS)¿Te apasiona transformar la experiencia del cliente y eres un/a experto/a en configurar software para que funcione a la perfección? En SEVEM(nuestra plataforma SaaS en crecimiento) te estamos buscandoEstamos en la búsqueda de nuestro/a próximo/ahéroe de soporte e...
-
Global Customer Success Team Lead
hace 1 semana
Lima Metropolitana, Perú Canonical A tiempo completoA leading technology provider in Lima is seeking a Customer Success - Team Manager to lead a global team of Customer Success Managers. The role involves driving performance, ensuring excellent customer service, and implementing strategies to enhance engagement and retention. Ideal candidates will possess a relevant bachelor's degree and experience in SaaS....
-
Customer Success Manager
hace 1 semana
Lima, Perú ATOM CHAT S.A.S A tiempo completo**Atom Chat** es una plataforma SaaS B2B especializada en Comercio Conversacional a través de Whatsapp, impulsada por inteligencia artificial que permite a las empresas maximizar sus ventas digitales al mismo tiempo que les permite integrar y mejorar radicalmente sus puntos de contacto con los clientes. **Descripción del Puesto** El equipo de Customer...
-
Customer Success Manager
hace 5 días
Lima, Perú ATOM CHAT S.A.S A tiempo completo**Atom Chat** es una plataforma SaaS B2B especializada en Comercio Conversacional a través de Whatsapp, impulsada por inteligencia artificial que permite a las empresas maximizar sus ventas digitales al mismo tiempo que les permite integrar y mejorar radicalmente sus puntos de contacto con los clientes. **Descripción del Puesto** El equipo de Customer...
-
Customer Success Account Manager
hace 1 semana
Lima, Perú Microsoft A tiempo completoBuilds and executes shared plans with customers. Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. Enable customers to use their benefits effectively. Provides direction for other members of the Account Team to develop a deep understanding of their customer’s business and...
-
Customer Success Specialist
hace 2 semanas
Lima, Perú Wolfram A tiempo completo**Job title**: Customer Success Specialist **Responsibilities** - Owning the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention and satisfaction - Establishing relationships as a trusted and strategic advisor to help ensure the continued value of Wolfram's key products and services - Developing and...
-
Customer Success Executive, Startup América Latina
hace 2 semanas
Lima, Perú AIRA A tiempo completo**Descripción empresa**: **Funciones del cargo**: ¿Te gustaría trabajar en uno de los Startups más exitosos de América Latina, que aplica Inteligencia Artificial a Recursos Humanos? AIRA es un Startup que utiliza Inteligencia Artificial para la selección de personas 10x más rápido y económico con 89% de satisfacción de los postulantes y 91% de...
-
Customer Success Executive, Startup América Latina
hace 2 semanas
Lima, Perú AIRA A tiempo completo**Descripción empresa**: **Funciones del cargo**: ¿Te gustaría trabajar en uno de los Startups más exitosos de América Latina, que aplica Inteligencia Artificial a Recursos Humanos? AIRA es un Startup que utiliza Inteligencia Artificial para la selección de personas 10x más rápido y económico con 89% de satisfacción de los postulantes y 91% de...
Graduate Customer Success Manager
hace 2 semanas
Join to apply for the Graduate Customer Success Manager role at Canonical Continue with Google Continue with Google 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions. Location: This role will be based remotely worldwide. What your day will look like - A strong focus on supporting customers by finding solutions to ticket requests. - Enrich documentation about problem solving, Q&A, onboarding materials. - Drive campaigns targeting multiple customers through digital touch-points and activities. - Identify high potential as well as high risk customers from newly onboarded users or customers - Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. - Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. - Engage with your portfolio of customers to ensure risk identification - Collect feedback from customers and format them for review by the product team What we are looking for in you - Customer-facing experience - An empathetic individual with a natural drive to help others - Passion for technology, infrastructure and Ubuntu in particular is a must - Excellent presentation skills - Strong organisational skills, ability to structure and constantly update documentation - A team player capable of interacting with all departments internally Additional skills that you might also bring - We at the Customer Success team strongly appreciate various languages Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. - Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004 - Personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme - Opportunity to travel to new locations to meet colleagues from your team and others - Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level - Seniority level Entry level Employment type - Employment type Full-time Job function - Job function Other - Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Customer Success Manager jobs in Lima, Peru. Customer Success Manager - Remote Work | REF#284372 Senior Customer Success Manager (Podcasts) Lima, Peru $1,500.00 - $1,500.00 2 weeks ago Lima, Peru $1,500.00 - $1,500.00 1 month ago Marketing Manager – Automation & Multi-Channel Campaigns Lima, Peru $1,500.00 - $1,500.00 2 weeks ago Lima, Peru $1,500.00 - $1,500.00 1 month ago Lima, Peru $1,500.00 - $1,500.00 1 month ago Callao, Constitutional Province of Callao, Peru 2 months ago Senior Performance Marketing Manager, Google Senior Account Manager – Client Success & Retention Lima, Peru $2,700.00 - $4,000.00 2 weeks ago Lima, Peru $2,700.00 - $4,000.00 1 month ago Lima, Peru $2,700.00 - $4,000.00 2 weeks ago Lima, Peru $2,700.00 - $4,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
