Global Service Operations Expert
hace 4 días
Job Summary
We are seeking a Global Service Operations Expert to join our team. In this role, you will be responsible for developing strategic roadmaps and planning agreed-to outcomes. You will ensure commitments are met, serve as the point of contact for Mondelēz International Digital Services, and support internal and external continuous improvement initiatives.
The ideal candidate will have a strong background in shared services, customer service, and effective partnership building with internal stakeholders and suppliers.
Responsibilities
- Developing strategic roadmaps and planning agreed-to outcomes
- Ensuring commitments are met
- Serving as the point of contact for Mondelēz International Digital Services
- Supporting internal and external continuous improvement initiatives
- Contribution to operational processes
About Us
Mondelēz International is a global leader in snacking with a portfolio that includes iconic brands like Lacta, Field, and Terrabusi. Our Latin America region is comprised of four business units: Brazil, México, Southern Cone, and WACAM, as well as one stand-alone market: Venezuela.
As an equal opportunity employer, we value diversity and inclusion and welcome qualified applicants from all backgrounds.
Job Details
Job Type: Temporary (Fixed Term)
Industry: Relationship Management, Global Business Services
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