Technical Problem Solver
hace 4 días
About the Role
Parexel International is seeking an experienced IT Support Specialist to join our team. In this role, you will be responsible for troubleshooting and resolving issues related to applications, providing technical support to Clinical Business Users, and collaborating with other IT Team members.
Key Responsibilities:
- Work on IT tickets raised by business related to applications.
- Understand the business functionality of the applications being supported.
- Document technical issues and solutions.
Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum of 2-4 years of experience in IT support.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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